Administrative Associate, Investments

Recrute Action•Montreal, QC

2d•CA$52,000 - CA$55,000•Onsite

About The Position

Build your career in the insurance industry within a dynamic professional environment where you will support investment advisors and contribute to delivering an exceptional client experience. Enjoy a permanent full-time position with comprehensive benefits, a generous paid time off program, and a collaborative on-site work environment.

Requirements

Postsecondary diploma.
Meet all applicable education, examination, and training requirements to obtain licensing and registration as an Investment Representative with the Canadian Investment Regulatory Organization (CIRO).
1 year of experience in a similar role.
Bilingual in English and French to support investment advisors and provide client service in both languages.
Excellent verbal and written communication skills.
Strong organizational skills.
Ability to take initiative and work independently.
Ability to meet deadlines.
Understanding of industry regulations or the organization's compliance requirements.
Ability to follow advisor instructions regarding client trading activities.

Responsibilities

Deliver exceptional client service by supporting one or more investment advisors with periodic client portfolio reviews to validate client needs, risk profiles, and applicable investment programs.
Gather research and product information from internal and external sources.
Process client transactions according to client or advisor instructions.
Maintain current knowledge of regulations and trading activities applicable to client accounts.
Follow up with clients regarding outstanding regulatory documentation.
Maintain accurate client records and information in the appropriate systems.
Review daily transactions and data entries to ensure accuracy and timely processing.
Respond promptly to client inquiries, resolve issues, process transactions accurately, and escalate matters when required.
Issue instructions for withdrawals, deposits, swaps, and transfers in accordance with client or advisor directions.
Accurately document all client interactions.
Understand the documentation requirements for various client account types.
Support marketing initiatives by identifying opportunities to gather additional assets or increase revenue from existing clients.
Assist with the organization of client events, including seminars, conferences, and appreciation events.
Maintain or coordinate electronic marketing activities.
Manage the approval process for marketing communications and mass mailings.
Support business growth by reviewing restricted accounts, monitoring commissions and payouts, and participating in the Bank referral process.
Prepare, analyze, and present reports, recommendations, financial plans or concepts, insurance proposals, and annual transaction summaries for advisor review.
Recommend improvements to operational processes, client value creation, and the effective use of specialist teams.
Build effective working relationships with team members and internal partners.
Actively participate in team meetings, share knowledge, and contribute to the development of team members.
Perform all duties in compliance with applicable regulations, internal policies and procedures, compliance requirements, and risk management practices.