Administrative Associate III

East Texas A&M University • Commerce, TX

1d • Onsite

About The Position

The Administrative Associate III, under general supervision, provides complex administrative support work. This role involves a wide range of administrative tasks including word processing, desktop publishing, presentation, and data management activities, as well as assisting staff with these applications. The associate will be responsible for composing and editing correspondence, reports, publications, and presentations, and for creating and maintaining spreadsheets and databases. Key duties also include managing office communications by greeting visitors, answering and screening calls, providing information and referrals, and scheduling appointments. The position requires handling mail services, researching administrative requirements for programs, and providing technical information on administrative procedures. The Administrative Associate III will apply, interpret, and communicate policies, maintain various records, process documents, and arrange meetings, conferences, and travel. They will also manage office supplies and equipment, monitor departmental inventory, and coordinate with Property Management. The role may involve coordinating and supervising student workers and support staff, collaborating with administrative staff in other departments, and participating in university administrative meetings and training.

Requirements

• High school diploma or equivalent combination of education and experience.
• Three years of related experience.
• Knowledge of word processing, spreadsheet, and database applications.
• Strong verbal and written communication skills.
• Strong interpersonal and organizational skills.
• Ability to multitask and work cooperatively with others.
• Ability to work with sensitive information and maintain confidentiality.
• Ability to remain in a stationary position (sitting or standing) for extended periods during the workday.
• Ability to move about the office to access files, office equipment, and meeting spaces.
• Ability to occasionally lift and/or move items such as files, office supplies, or packages.

Nice To Haves

• Degree preferred.
• Administrative support experience in higher education.
• Knowledge of and experience with Workday, Emburse Expense, FAMIS/Canopy, Banner, and CourseLeaf.
• Familiarity with Microsoft Office and Adobe software.

Responsibilities

• Performs word processing, desktop publishing, presentation, and data management activities, and assists staff with the use of these applications.
• Composes correspondence, reports, publications, and presentations, including editing and proofreading.
• Creates and maintains spreadsheets and databases.
• Greets visitors, answers and screens calls, provides information and referrals, and schedules appointments.
• Receives, sorts, and routes mail and performs other mail services.
• Researches and analyzes administrative requirements for specific programs or projects.
• Provides technical information regarding administrative procedures, services, or programs.
• Applies, interprets, and communicates policies and procedures and serves as a resource for answering questions regarding policies.
• Maintains a variety of fiscal, administrative, and academic records.
• Posts information to agency records and modifies forms or records.
• Verifies, processes, and reviews forms, reports, and other documents.
• Makes arrangements for meetings, appointments, conferences, and travel.
• May set up meetings, seminars, and other special events to include facilities, equipment, and food.
• Maintains office supplies and equipment.
• Maintains office reference materials including online office materials.
• May deliver, pick up, or receive cash payments, documents, supplies, equipment, or materials.
• Monitors departmental equipment inventory, including conducting the annual physical inventory.
• Coordinates with Property Management to properly report all property transfers, property deletions, and missing, damaged or stolen property.
• May coordinate activities and assign work to student workers and support staff.
• May participate in the hiring training, and supervision of student workers and other support staff.
• Collaborates with administrative staff in other departments and offices in the College of Science and Engineering on mutual administrative assignments and tasks.
• Participates in Budget User Group meetings and other university administrative meetings and training.

Benefits

• Employee tuition assistance for master’s and doctoral programs.
• Comprehensive benefits package including health, dental, vision, life, and long-term disability insurance.
• ETAMU contributes to employee health and basic life insurance premiums.
• 12-15 days of annual paid holidays, plus up to eight hours of paid sick leave and vacation each month.
• Automatic enrollment in the Teacher Retirement System of Texas (TRS), with optional additional retirement plans (ORP).
• Physical wellness program and wellness release time for eligible employees.
• Access to cutting-edge research opportunities at a designated R2 Research Institution.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees