Admin. Associate II, Brokerage Operations & Trade Compliance M-F 9:00-5:30 pm

UPS Supply Chain Solutions

About The Position

The Administrative Associate II, Brokerage Operations & Trade Compliance troubleshoots and communicates documentation discrepancies with customers and foreign origins. The role keys commercial documents, applies harmonized tariff schedule codes to support accurate duty assessments, ensures federal requirements are met, and handles general customs brokerage, office, and data-entry activities. The position works Monday through Friday, 9:00 a.m. to 5:30 p.m. Weekend and holiday work may also be required based on departmental rotation, operational needs, and account requirements.

Requirements

High school diploma, GED, or international equivalent.
Basic knowledge of customs operations, laws and regulations, and other government departments.
Basic computer skills.
Basic understanding of the harmonized system (HS).
Must be a U.S. citizen or national, a lawful permanent resident, or an alien authorized to work in the U.S. for this employer.

Responsibilities

Prepare customs entries and forward freight to designated locations, coordinating as needed with international and domestic carriers, overseas offices, and importers.
Prepare customs entries and follow up on the clearance process for all prepared entries.
Communicate documentation discrepancies to clients and supervisors.
Coordinate freight delivery to designated locations.
Resolve finance and accounting reconciliation exchange issues.
File entries with customs through Cargowise in a timely and accurate manner.
Scan entries into the imaging system when needed, meeting allotted and sensitive time requirements.
Prepare reports and presentations and perform analysis using software packages and databases.
Follow up daily on documentation discrepancies, troubleshoot issues, and communicate with customers and foreign origins verbally and in writing.
Establish and maintain client relationships.