Administrative - MAC United Soccer Club

The Muslim Association of Canada • Calgary, AB

2d

About The Position

The Administrative Assistant will be responsible for supporting daily operations, managing communications, and coordinating program logistics for the United Soccer Club. This role requires a detail-oriented individual skilled in handling registrations, maintaining accurate records, and ensuring compliance with required documentation. The assistant will collaborate with internal teams and external partners, such as the Calgary Minor Soccer Association, to ensure efficient program delivery. Strong organizational and communication skills are essential for this position.

Requirements

• Detail-oriented.
• Experience supporting daily operations.
• Experience managing communications.
• Experience coordinating program logistics.
• Skilled in handling registrations.
• Skilled in maintaining accurate records.
• Skilled in ensuring compliance with required documentation.
• Proven ability to collaborate with internal teams and external partners.
• Strong organizational skills.
• Effective communication skills.
• Proficiency in Microsoft Office or Google Workspace (Docs, Sheets, Drive).

Nice To Haves

• Experience with TeamSnap.

Responsibilities

• Act as a central point of communication between parents, coaches, and external organizations.
• Manage and respond to emails and phone calls promptly, ensuring clear and professional communication.
• Manage communication (emails, calls, inquiries) between stakeholders (CMSA, Kidsport, Tim Horton’s Timbits Soccer).
• Manage player registration processes (TeamSnap), including data entry and maintaining accurate participant records.
• Ensure all seasonal deadlines (registrations, league submissions, documentation) are met and operations remain on schedule.
• Prepare and maintain registration forms and assist with participant onboarding.
• Ensure all required documentation is completed and compliant, including waivers and age exemption forms.
• Coordinate and respond to email communications in a timely and professional manner.
• Support coach development by organizing course registrations and tracking certifications.
• Organize and coordinate seasonal logistics, including scheduling, equipment ordering, and program setup.
• Collaborate with internal staff to improve administrative processes and support overall operational efficiency.
• Act as the primary point of contact for all parent inquiries, concerns, and escalations.
• Communicate club policies, expectations, and development philosophy clearly and consistently.
• Mediate and resolve parent-player-coach conflicts in a fair, professional, and constructive manner.
• Provide transparency around player placement decisions and development pathways.
• Foster alignment and trust between families, coaches, and club leadership.
• Promote and uphold a positive, respectful, and inclusive club culture.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed