Administrative Assistant

Hanline Group • Lyons, GA

2d • Onsite

About The Position

The administrative assistant will be working to assist and support the general manager and supply chain manager at Vidalia Valley, a company specializing in processing, repacking, and distributing high-quality whole peeled Vidalia onions, industrial ingredients, condiments, and IQF vegetables. This role involves a variety of tasks to ensure smooth operations and excellent customer service.

Requirements

• Minimum of 2 years in a similar role

Responsibilities

• Answer and transfer phone calls
• Schedule shipping and receiving appointments
• Record temperature sensors
• Professionally welcome and directs visitors
• Assists with onboarding new employees
• Processing all orders
• Ensuring Order & Invoice accuracy
• Manage Order Delivery and Timeline expectations
• Professional Interaction with Customers
• Updating customers records
• Onboarding New Customers
• Becoming an expert on products & services offered
• Assist Supply Manager with administrative duties
• Proficient with scanning/uploading appropriate documents to work orders
• Serve as a point of contact for customers on daily services
• Handle escalations and complaint resolution
• Enter and validate customer orders (EDI, portal, email)
• Ensure accurate product availability before confirming
• Manage order adjustments, substitutions, and cancellations
• Maintain ERP data integrity (Famous, OneStream etc.)

Benefits

• 401(k)
• 4% 401(k) matching
• Dental insurance
• Health insurance
• Paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees