Administrative Assistant

Texas Tech UniversityLubbock, TX
Onsite

About The Position

Performs routine administrative support or technical program assistance work. Works under moderate supervision with limited latitude for the use of initiative and independent judgment. Serve as receptionist for TTU Online. Cover front desk, perform opening duties around the office. Answer phone calls and emails as needed. Provide basic information for online and regional site programs to prospective students via phone and email. Distribute mail to staff in the TTU Plaza. Process staff parking requests.

Requirements

  • Punctual and reliable, with the ability to multitask.
  • Is orderly and systematic in approach to handling tasks.
  • Handles visitors with grace and tact.
  • Completion of high school or the equivalent.
  • Five years office experience.
  • Additional education may substitute for experience on a year for year basis.

Responsibilities

  • Serve as receptionist for TTU Online.
  • Cover front desk, perform opening duties around the office.
  • Answer phone calls and emails as needed.
  • Provide basic information for online and regional site programs to prospective students via phone and email.
  • Distribute mail to staff in the TTU Plaza.
  • Process staff parking requests.
  • Maintain supply inventory, keep office and kitchen supplies stocked and organized.
  • Provide staff support to online staff, including assisting with travel, conference registrations, meeting preparation, conference room reservations and preparations, campus parking requests, and operations requests.
  • Onboarding of new employees, including setting up photo appointments, providing welcome kits, ensuring shirts are ordered, etc.
  • Maintain staff information list for TTU Online.
  • Track and record computer locations, record lost or damaged assets, and work with TTU IT staff to maintain records for annual certification.
  • Assist with any audits required by the university.
  • Prepare and maintain equipment records for staff and teacher check-out and usage.
  • Assist with processing tickets, operations requests, and Smartsheet updates as needed.
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