Administrative Assistant

Doane Grant Thornton•Surrey, BC

25d•CA$43,500 - CA$65,100•Onsite

About The Position

Doane Grant Thornton is a large and growing professional services firm that feels like a community, employing about 3000 people across Canada. They are committed to their colleagues, clients, and communities. This role involves supporting client service staff, leadership, and collaborating with internal teams to produce high-quality client deliverables. The position requires managing client files, preparing documents, coordinating billing, managing calendars, assisting with travel arrangements, and preparing for client meetings. The company culture emphasizes empathy, teamwork, and continuous learning.

Requirements

1-2 years of administrative experience
Excellent written and verbal communication skills with an aptitude for building strong client relationships
Strong Word processing skills
Advanced working knowledge of MS Suite, Visio, Adobe Acrobat, etc
Strong negotiation skills with a problem-solving attitude & innovative thinker
Proven experience in providing exceptional client service
Takes initiative and direction and is a self-directed learner
Ability to multi-task and meet multiple and/or unexpected deadlines in a demanding environment
Demonstrates sound judgment regarding confidential and sensitive matters
Available to work overtime during peak tax filing seasons

Responsibilities

Working independently and within a team environment to support the client service staff to produce high quality client deliverables
Providing support to Assurance Service Line Leadership
Collaborate with the IBG Team and internal client service members
Assembling year end packages (tax returns, financial statements, letters)
Managing electronic and paper-based client files
E-filing as required
Preparation of letters and reports using firm templates in compliance with Firm standards
Proof-read, review for quality and verify content before finalizing any client deliverables
Preparing hard files for clients based on requests from the external client service team and new client setup processes
Participate in training and stay current with Doane GT software
Coordinating the standardized billing process, including proactively running related reports and drafting bills and accompanying analyses, distribution of invoices
Managing Calendars
Assist in the preparation and submission of time and expense reports for the partner(s) supported
Using D365 application to track and report on client relationship management initiatives
Plan and coordinate cost-effective and sometimes complex domestic and international travel arrangements and itineraries for individuals and groups
Preparing for client meetings, catering, and meeting materials (e.g., presentations, handouts, minutes, etc.)
Being responsible for the duties of frontline reception as needed
Being available for other duties as assigned