Administrative Assistant

La-Z-Boy • Gilbert, AZ

1d • Onsite

About The Position

La-Z-Boy Furniture Galleries is hiring an Administrative Assistant to support their store in Gilbert, AZ. This role involves working alongside the Manager, Sales Associates, and Designers to provide customers with an exceptional experience. The Administrative Assistant will be responsible for answering calls, resolving customer concerns, and maintaining the showroom's customer-ready appearance. The company values employee ideas and talent, offering a pay of $17.00 per hour for this part-time position.

Requirements

• High School Diploma or GED
• Prior Administrative or Customer Service or related experience
• Professional dress and appearance
• Reliable and punctual – Consistently on time and dependable, supporting both our customers and team.
• Team-oriented and self-motivated – Works well with others while also taking initiative to complete tasks independently.
• Clear and effective communicator – Comfortable interacting with both internal teams and external clients.
• Highly organized with strong attention to detail – Maintains an orderly workspace and ensures accuracy in administrative tasks.
• Strong problem-solving skills – Able to identify issues and find practical solutions.
• Comfortable learning new technology – Willing and able to quickly adapt to new computer programs and systems.
• Excellent customer service skills – Provides a positive experience for clients both in person and over the phone.
• Able to multitask across systems – Navigates multiple technologies while remaining attentive and engaged with customers.

Responsibilities

• Assist customers, sales and design staff, and store management in operations related to the customer buying experience and routine store maintenance.
• Answer calls.
• Resolve customer concerns.
• Keep the showroom customer-ready.
• Input comments into the computer regarding order status, account balance, and inventory availability.
• Maintain professional phone etiquette, take detailed phone messages, and return calls the same day.
• Understand and execute LZB policies and procedures and communicate them properly to customers.

Benefits

• Paid Time Off
• 401k with match
• Employee Assistance Program (Free to all employees!)
• Counseling sessions
• Financial and legal resources
• Medical Insurance
• Vision Insurance
• Dental Insurance
• Basic Life Insurance
• 9-11 paid holidays each year
• Two weeks’ prorated vacation as a new hire
• Personal time (non-exempt only) or state mandated sick time

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED