Administrative Assistant
About The Position
Our Arborist Assistant's focus is to provide sales support through making outbound sales calls, performing lead generation, creating proposals, scheduling appointments, maintaining multiple sales calendars. Also printing daily routes, call ahead, responding to clients routing questions, posting routes, requesting additional stops for specialist if needed and handling fall offs, ultimately resulting in timely delivery of service and high customer satisfaction. They provide world-class customer service by answering incoming customer calls, Printing daily routes and responding to routing questions. Creating and maintaining positive rapport, the position further supports the branch location by administering the customer database and files, completing paperwork accurately and efficiently, and providing general administrative and office support to Sales Arborists. Our Arborist Assistants will also participate in call monitoring and coaching sessions for training and quality support purposes.
Requirements
- A desire to learn and grow within the business and Arboricultural industry
- Excellent written and verbal communication skills, including excellent telephone manner and customer service skills
- Previous success with outbound calling
- Proficiency in Microsoft Office Suite, Internet and Database systems desired (we will train you on our programs)
- Experience with AR, AP, Payroll, HR, Benefits, multiline phone systems
- An eye for excellence. Accuracy and attention to detail will be foundational to success.
- Must be authorized to lawfully work in the U.S.
- subject to lift and/or move up to fifty (50) pounds
Nice To Haves
- Associates degree or higher preferred
- 2+ years of experience in sales/marketing a plus
Responsibilities
- making outbound sales calls
- performing lead generation
- creating proposals
- scheduling appointments
- maintaining multiple sales calendars
- printing daily routes
- responding to clients routing questions
- posting routes
- requesting additional stops for specialist if needed
- handling fall offs
- answering incoming customer calls
- administering the customer database and files
- completing paperwork accurately and efficiently
- providing general administrative and office support to Sales Arborists
- participating in call monitoring and coaching sessions for training and quality support purposes
Benefits
- health
- vision
- dental
- paid time off and paid holidays
- 401(k) savings plan
- Employee Assistance Program
- continuing education reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
