Administrative Assistant - Quincy CJSC

Bay State Community ServicesQuincy, MA
Onsite

About The Position

Bay State Community Services (BSCS) is the safety net agency that is committed to helping those most in need. If you are looking to be part of a non-profit agency that has an excellent reputation, strength-based supervision and high regard when it comes to honoring the mission of our work, Bay State Community Services is the right place for you. Apply now!! The Administrative Assistant plays a key role in providing clerical and operational support to the Community Justice Support Center. This position requires excellent organizational skills, strong communication abilities, and a commitment to confidentiality when handling sensitive information. The ideal candidate is proactive, adaptable, and passionate about supporting justice-involved individuals.

Requirements

  • Minimum one year office administrative support experience is preferred
  • Some college or professional training preferred
  • Excellent organizational skills (verbal and written) and the ability to excel at details, multi-tasking and working under pressure
  • Exceptional customer service skills, including professional and pleasant telephone skills
  • Must be skilled in the use of software programs such as MS Word, Outlook, Access, PowerPoint, and Excel
  • Possess the ability to work in a fast paced environment

Responsibilities

  • Serve as the first point of contact for visitors, clients, and staff, providing excellent customer service.
  • Manage phone calls, emails, and inquiries, directing them to the appropriate departments.
  • Maintain and organize confidential records, client files, and program documentation.
  • Assist with scheduling appointments, meetings, and program activities.
  • Prepare and distribute reports, correspondence, and other documents as needed.
  • Support program staff with data entry, tracking client participation, and generating reports.
  • Coordinate office supply inventory and ensure smooth daily operations.
  • Assist in maintaining compliance with program policies, regulations, and confidentiality standards.
  • Provide administrative support for community outreach efforts and events.

Benefits

  • Blue Cross and Blue Shield Health and Dental Insurance
  • Eye-Med Vision Benefits
  • Employer Paid Life and Long-Term Disability Insurance
  • Medical Flexible Spending Account and Dependent Care Account
  • Employee Assistance Program
  • Pet Insurance
  • 35 Days Paid Time Off (15 Vacation Days, 12 Holidays including Juneteenth and 8 Sick Days)
  • Retirement Plan 403(b) (employer match after the first year of employment)
  • Opportunities for Student Loan Forgiveness
  • Tuition Assistance
  • Mileage reimbursement
  • Extensive Training Program
  • Agency Wide Trainings (includes CEU's for obtaining/retaining license - LMHC, LMFT, LADC, CARC, LCSW and LICSW)
  • Supervision for Licensure and Specializations
  • Immediate Access to Comprehensive Online Self-Paced CEU Trainings
  • Opportunities for Certification in Evidence Based Practices
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