Administrative Assistant

Goodwill Industries of Northwest NC

About The Position

The Administrative Assistant provides exceptional customer service supporting our participants and guests as they arrive at our workforce development center. The Administrative Assistant is responsible for checking in our participants and guests when they arrive, providing accurate information and resources, and tracking information for our Mission Advancement team.

Requirements

  • High school diploma or equivalent.
  • Office and/or clerical experience preferred.
  • Strong Microsoft Office, Outlook and internet skills required.
  • Strong professional written and verbal communication skills required.

Nice To Haves

  • Office and/or clerical experience preferred.

Responsibilities

  • Welcoming and checking in all participants and guests.
  • Assisting participants in entering information into the Goodwill system.
  • Tracking information in CaseWorthy.
  • Providing relevant information to participants.
  • Answering the main phone line, answering general questions, and distributing calls, as needed.
  • Provide support for shipping and receiving for all departments.
  • Prepare reports in Microsoft Word or Excel as required.

Benefits

  • Paid Time Off (PTO)
  • Money Purchase Pension Plan
  • 403(b) Retirement Savings Plan
  • Employee Assistance Program
  • Free Telehealth
  • Employee Referral Program
  • Quarterly Incentive Programs (for all retail positions)
  • Corporate Discount Programs
  • Medical Insurance
  • Prescription Coverage
  • Dental and Vision Coverage
  • Flex Spending Accounts (Medical and Dependent Care)
  • Short & Long-Term Disability
  • Life Insurance
  • Tuition Reimbursement

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

101-250 employees

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