About The Position

The Administrative Assistant provides administrative support and coordinates activities for specific individuals or teams, ensuring efficient office functioning through a range of responsibilities. Under moderate supervision, this role plays a key part in ensuring the success of daily operations for employees of all levels.

Requirements

  • High School Preferred
  • No Experience Required
  • Sedentary Work
  • Strong proficiency with Microsoft suite of products, specifically Excel
  • Proven experience being detail oriented and organized with good follow through skills
  • Able to multi-task and produce in a fast paced, team-oriented environment
  • Excellent oral and written communication skills
  • Strong interpersonal and customer service skills

Nice To Haves

  • Bachelor’s degree
  • 2IC Preferred

Responsibilities

  • Maintains office inventory, facilitates supply orders and completes other general office duties.
  • Supports employees with various tasks related to onboarding, appointment setting and travel arrangements.
  • Provides meeting assistance through scheduling, presentation preparation and diligent note taking.
  • Handles various office tasks related to communication and organization.
  • Upholds organizational policy and procedures, while also ensuring office-wide coordination efforts among various teams and departments.
  • Coordinate and communicate meetings for high-net-worth clients in multiple locations across multiple time zones.
  • As the voice of TIAA answer phones and route calls; provide general information to clients; refer questions and issues to appropriate staff or department for further information and problem resolution.
  • Maintain calendar for executives.
  • Create internal/external correspondence using Microsoft Office products (Excel, PowerPoint, Word, etc.) as well as create correspondence and/or log activities in client management system (Siebel/Unified Desktop).
  • Compile client data and research.
  • Make routine travel arrangements and complete expense reports.
  • Order and maintain office supplies.
  • Schedule and set-up internal meetings/conference calls/catering as required.
  • May act as liaison for office facilities and maintenance issues.
  • May act as liaison for vendors and ensure payment of office-related invoices.
  • Ad-hoc reporting/projects.
  • Assist teammates; cover other duties during vacations.

Benefits

  • superior retirement program
  • highly competitive health, wellness and work life offerings
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