Manzanita Place - Administrative Assistant

Volunteers of America Northern California & Northern Nevada, Inc.•Roseville, CA

18d•Onsite

About The Position

Manzanita Place, an affordable housing community for older adults and individuals with mobility impairments, is seeking a full-time Administrative Assistant. This role provides essential clerical support to the Community Administrator and ensures quality service in a safe, non-judgmental manner to clients, visitors, and staff. The position operates in a cost-effective and service-oriented manner, adhering to established organizational standards. The Administrative Assistant will be responsible for daily work requirements, property and resident needs, clerical assistance, and self-development.

Requirements

Demonstrated ability to communicate and comprehend oral and written instructions.
Ability to provide services to clients without ethnic or social prejudices.
General knowledge of issues and challenges unique to seniors and persons with disabilities.
High school degree required.
Proficiency with computers, especially data entry using Excel and Word Processing.
Demonstrated ability in record keeping.
Mathematical comprehension.
Good written and verbal communication skills.
Ability to provide a kind and welcoming environment to all visitors.
Polite telephone demeanor.
Teamwork skills.
Ability to type a minimum of 40 wpm.
Organizational skills.
Analytical and decision-making ability.

Nice To Haves

One year of apartment management experience.
Knowledge of Fair Housing Laws.
Knowledge of state landlord/tenant rights and obligations.
Certified Occupancy Professional.
CMH designation.
Tax credit certification.

Responsibilities

Greet the public and provide assistance to all walk-in visitors to the property.
Receive all incoming calls, answer client, visitor, and staff questions, and direct calls as needed.
Order, distribute and maintain an office supply inventory.
Open and distribute mail.
Maintain maintenance contracts and schedule repair of office machines, i.e., copier, printer, fax, and postage machine.
Process applications, certifications, and recertification, complete lease packet, calculate rent, and prepare all documents in accordance with the regulatory agency's specifications and Fair Housing laws.
Responsible for collection of rents from property residents.
Maintain resident and property files and waiting lists.
Assist with other projects as assigned by Community Administrator.
Prepare and maintain resident files.
Enter and record accounts payable invoices.
Make flight and hotel reservations.
Create spreadsheets and reports as requested.
Copy, fax, and distribute documents for Community Administrator as requested.
Perform other duties as assigned.
Continually learn and enhance technical and interpersonal skills.
Attend staff meetings/assigned training and complete required certifications as needed to perform duties.