Administrative Assistant

PainPoint Health•Festus, MO

9d•Onsite

About The Position

This role is central to patient flow and administrative operations. You will support leadership, coordinate scheduling, manage documentation, assist with insurance and billing processes, and serve as a primary point of contact for patients, staff, and insurance partners.

Requirements

High school diploma or GED required
At least one year of administrative experience required
Strong verbal and written communication
Excellent customer service and interpersonal skills
Proficiency with Microsoft Office or related software
Knowledge of clerical systems, medical terminology, and office ethics
Ability to stand and/or walk for extended periods; speak and hear with or without accommodation; use hands and arms for handling and reaching; lift up to 10 lbs frequently and 25 lbs occasionally; push up to 300 lbs; and maintain vision abilities including close vision, depth perception, and focus adjustment.

Nice To Haves

Experience in a healthcare facility preferred
Basic Life Support (BLS) certification preferred

Responsibilities

Support the Director of Nursing and Executive Director with daily operations, payroll, accounts payable, special projects, and other assigned duties
Greet and check in patients and visitors
Answer patient and family questions
Answer, route, and manage phone calls and messages
Schedule patients; adjust surgical schedules for cancellations and notify staff
Print and maintain daily physician and nursing schedules
Prepare, file, scan, and maintain complete surgical charts and patient records
Mail new patient paperwork; manage incoming and outgoing mail
Enter and maintain accurate patient information
Verify insurance and assist with HCFA 1500 claim form preparation and accounts receivable collections
Enter daily charges, maintain petty cash counts, and work with insurance companies to obtain required numbers and codes
Maintain daily statistical logs, including physician, procedure, and register indexes
Monitor no-show appointments and send required patient communications
Track office and building supply inventory
Maintain strict patient confidentiality at all times