Administrative Assistant

Rudd Equipment Company•Pittsburgh, PA
•Onsite

About The Position

We are seeking a customer service-oriented Receptionist / Administrative Assistant to serve as Rudd’s first point of contact for the branch location for customers as well as visitors. This individual will multi-task a variety of front desk reception and clerical duties in addition to providing sales administrative support to the Equipment Department. This position requires in office presence and the essential functions cannot be performed remotely.

Requirements

  • High School diploma or equivalent required
  • Must have excellent communication skills (written and verbal) and great interpersonal skills.
  • Ability to get along with diverse personalities in a tactful, mature, and flexible manner.
  • Must have computer and data entry skills.
  • Experience with Microsoft Windows, Word, and Excel.

Nice To Haves

  • Some college is a plus
  • Previous administrative/clerical experience preferred.
  • Previous experience utilizing Infor is a plus.

Responsibilities

  • Greet and welcome on-site visitors, determine nature of business, and notify appropriate personnel upon visitor arrival.
  • Answer incoming telephone calls, determine purpose of callers, and route calls to appropriate personnel or department.
  • Take and deliver messages and/or transfer calls to voicemail when appropriate personnel are unavailable.
  • Assist with receiving, sorting, and distributing mail when needed.
  • Sign for front desk deliveries, including packages, certified and registered mail. Notify appropriate personnel or department of their delivery.
  • Prepare outgoing mail daily for courier pickup which may include stuffing letters, ensuring address is easily viewable to couriers for delivery, address envelopes and apply postage.
  • Prepare documents related to equipment sales.
  • Type various letters, quotes for repairs, correspondence, and memos.
  • Clarifying description of problem.
  • Code, process PO, receive and reconcile invoices.
  • Maintain accurate Equipment Shipping and Receiving records.
  • File.
  • Work in concert with the Sales Assistant to provide required administrative support to the Equipment Department.
  • Invoice mailout preparation.
  • Perform other duties as assigned.
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