Zingerman's Roadhouse Administrative Assistant

Zingerman's•Ann Arbor, MI

1d•$20 - $22

About The Position

Roadhouse Administrative Assistant Compensation: $20-$22 per hour Hours/Shift: Monday-Friday 10am - 4pm (core hours w/ some flexibility on weekend) - 30 hours/week Performance Expectations - Essential Functions: Assist Managing Partner, staff accountant, and roadhouse managers with duties as assigned (communications, payroll support, project management, etc.) Monitors shared email account, answers questions, and provides information as needed Provides customer service to other ZCoB businesses, vendors, co-workers, customers Assists with Roadhouse administrative tasks (answering phones, distributing mail, copying, collating, faxing, filing, scanning, maintaining electronic files/records, overseeing office supplies, etc.) Maintains calendars and scheduling Regularly attends weekly huddles and other business meetings Provide other support as needed Assists with creating and implementing systems and processes Identify and implement process improvements to increase efficiency and accuracy Handle sensitive information in a confidential manner

Requirements

At least 1 year of experience in a clerical/administrative role
Strong proficiency in Google Applications, Gmail, Google Docs, and the Web
Experience giving customer service over the phone and in person
Able to ascend/descend between multiple levels of the Roadhouse building
Ability to do occasional light lifting (up to 10 lbs)

Nice To Haves

Familiarity with restaurant or food service operations is a plus
Experience in HRIS systems a plus
Passionate about giving great service to others
Strong organizational skills with the ability to multi-task
Can work effectively in a fast-paced environment and is available to answer questions from coworkers as needed
Can perform routine daily tasks with close attention to detail, while understanding the bigger picture
Has a flexible approach to problem solving with a strong work ethic
High level of integrity and honesty
Discreetly handles confidential information
Is able to perform with a high degree of focus, organization, accuracy, consistency, and timeliness
Has strong written and oral communication skills
Is able to set priorities and follow-through

Responsibilities

Assist Managing Partner, staff accountant, and roadhouse managers with duties as assigned (communications, payroll support, project management, etc.)
Monitors shared email account, answers questions, and provides information as needed
Provides customer service to other ZCoB businesses, vendors, co-workers, customers
Assists with Roadhouse administrative tasks (answering phones, distributing mail, copying, collating, faxing, filing, scanning, maintaining electronic files/records, overseeing office supplies, etc.)
Maintains calendars and scheduling
Regularly attends weekly huddles and other business meetings
Provide other support as needed
Assists with creating and implementing systems and processes
Identify and implement process improvements to increase efficiency and accuracy
Handle sensitive information in a confidential manner