Administrative Assistant - Crisis Services & Operations

SOUTHWESTERN AND AFFILIATES • Evansville, IN

26d • Hybrid

About The Position

Southwestern Behavioral Healthcare is currently seeking a Full-Time Administrative Assistant to join our team of professionals. Located at our downtown Evansville, IN, office, this hybrid role will support the Crisis Team, provide switchboard coverage, and assist with additional administrative duties as assigned. This position will provide detailed and accurate screening for new client (face to face and over the phone), document those calls, and coordination of appointments, assist in maintaining schedules for staff, collaborate with other facilities to maintain continuity of care for clients, communicate with other providers to obtain records, meet with clients to complete initial registration and application for benefits when needed. Other administrative support duties for Southwestern management, medical, and clinical staff as assigned.

Requirements

• High School Diploma or GED required.
• Minimum four years relevant office experience is required.
• Strong communication skills.
• Proficiency in operating a personal computer.
• Experience with Microsoft office.
• Excellent customer service skills.
• Ability to work as part of a team.
• Must have valid driver's license.
• Must have auto insurance that meets the Indiana State minimum coverage requirement.
• Must qualify for Company's vehicle liability insurance.
• Candidates must pass required background checks including county/state checks, CPS check, sex offender registry check, and drug screen.

Nice To Haves

• Degree in business, office administration, or other related field.
• Electronic health record experience highly preferred.

Responsibilities

• Provide detailed and accurate screening for new clients (face to face and over the phone).
• Document client calls.
• Coordinate appointments.
• Assist in maintaining schedules for staff.
• Collaborate with other facilities to maintain continuity of care for clients.
• Communicate with other providers to obtain records.
• Meet with clients to complete initial registration and application for benefits when needed.
• Provide other administrative support duties for Southwestern management, medical, and clinical staff as assigned.
• Provide switchboard coverage.

Benefits

• Affordable Health, Dental, Vision, and Voluntary Life Insurance that starts day ONE of employment!
• 401K Employer Contribution & Match
• Student Loan Assistance Program
• Physical & Financial Wellness Programs
• Generous Paid Time Off plan
• Competitive Total Compensation Program
• Individualized orientation and training program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED