Administrative Assistant

Synergy3•Philadelphia, PA

1d•$29 - $35•Onsite

About The Position

Synergy3 Administrative Assistant Location: Philadelphia, PA Company Overview: Synergy3 is a family-owned business dedicated to delivering top-notch services to both residential and commercial clients. With a strong focus on customer relationships and satisfaction, we aim to exceed expectations through exceptional service, backed by a 100% satisfaction guarantee and industry-leading warranties. We are currently seeking a highly organized and customer-focused Administrative Assistant to join our dynamic team at our Philadelphia office. Position Summary: As an Administrative Assistant at Synergy3, you will play a crucial role in ensuring smooth office operations and excellent customer service. This full-time, in-office position requires an individual who thrives in a collaborative environment and possesses excellent time management, organizational, and communication skills. The ideal candidate must be located within commuting distance to our Philadelphia office.

Requirements

High school diploma or equivalent required; college-level education preferred
Minimum 1 year of customer service experience, ideally within project management
Excellent organizational skills and attention to detail
Strong verbal and written communication skills
Ability to multitask, prioritize, and meet deadlines effectively
Professional problem-solving abilities and a customer-first mindset

Nice To Haves

Knowledge of HVAC, plumbing, and electrical contracting services is a plus
Familiarity with Oracle NetSuite or other ERP/CRM systems is preferred

Responsibilities

Create customer accounts and generate sales orders
Maintain and update customer records regularly
Coordinate with technicians and other departments to ensure smooth workflows
Communicate effectively with clients to address their needs and concerns
Handle basic tasks within Oracle NetSuite for tracking and reporting
Assist in maintaining efficient project workflow by collaborating with the office team
Provide exceptional customer service by resolving any customer issues or complaints in a professional and timely manner
Occasionally, drive to the township to deliver permits as needed