Administrative Assistant

American ExpressPhoenix, AZ
$31 - $49Hybrid

About The Position

The Administrative Assistant is a customer-facing role within the Global Well-being team in Colleague Total Rewards and Well-being (CTRW), providing front office coordination and operational support for the Wellness Center. Reporting to the Nurse Manager, this role supports the medical staff and helps deliver an exceptional experience for colleagues, visitors, and business partners. The ideal candidate is an organized, proactive self-starter with strong attention to detail, communication, and problem-solving skills. This individual can effectively manage multiple priorities and deadlines, exercise sound judgment and discretion, and collaborate with colleagues at all levels of the organization. A strong commitment to customer service, colleague privacy, and teamwork is essential, along with an interest in health and well-being and a willingness to support team initiatives and special projects.

Requirements

  • Organized, proactive self-starter.
  • Strong attention to detail.
  • Strong communication skills.
  • Strong problem-solving skills.
  • Ability to exercise sound judgment and discretion.
  • Ability to collaborate with colleagues at all levels of the organization.
  • Strong commitment to customer service.
  • Strong commitment to colleague privacy.
  • Strong commitment to teamwork.
  • Interest in health and well-being.

Responsibilities

  • Providing front office coordination and operational support for the Wellness Center.
  • Supporting the medical staff.
  • Delivering an exceptional experience for colleagues, visitors, and business partners.
  • Managing multiple priorities and deadlines.
  • Supporting team initiatives and special projects.

Benefits

  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities
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