Administrative Assistant -Multifamily Property Management

WPM Real Estate Management•Owings Mills, MD

5d•Onsite

About The Position

WPM Real Estate Management is seeking a highly organized and proactive Administrative Assistant to support our Multifamily Real Estate division. This role works closely with Regional Property Managers and leadership, providing critical administrative support that helps ensure the smooth operation of our apartment communities and regional management teams. If you enjoy managing multiple priorities, coordinating projects, and being the go-to person who keeps things running efficiently, we'd love to hear from you.

Requirements

High school diploma or equivalent
Strong administrative and organizational skills
Excellent verbal and written communication abilities
Ability to manage competing priorities and deadlines
Strong customer service skills
Proficiency with Microsoft Office, including Outlook
Ability to learn new software and systems quickly
Valid driver's license and reliable transportation
Professional judgment and ability to handle confidential information with discretion
Previous property management experience
Experience supporting multiple managers or departments
Experience coordinating meetings, events, or training programs

Responsibilities

Prepare agendas, gather supporting documents, coordinate logistics, take meeting minutes, and track follow-up action items
Manage multiple Outlook calendars for Regional Property Managers
Coordinate division-specific training programs
Create and distribute resident renewal letters
Provide outstanding customer service when handling resident inquiries and concerns
Collect credit card receipts, reconcile statements, and support Accounts Payable processes
Assist with year-end budget preparation and data entry
Coordinate resident and associate events
Support state and local licensing inspections and renewals
Track vendor contracts, collect bids, and assist with agreement renewals
Maintain departmental documents and shared resources
Coordinate onboarding and offboarding activities for properties
Update emergency contact and phone lists
Complete credit applications as needed
Prepare courier deliveries for apartment communities
Manage the MRE new-hire gift process
Provide front desk coverage when needed
Perform other administrative duties that support the success of the Multifamily Real Estate division