Administrative Assistant with OHI

BRSI LP•Houston, TX

About The Position

The Administrative Assistant with OHI requires a personality that is professional, confident, and dependable with elevated receptionist skills and natural ability to communicate effectively with people from a diverse range of backgrounds. The successful candidate must have proven ability to build long-term and sustainable business relationships. This position will also be handling various OHI responsibilities such as fax processing, mail merge processing, and communication/follow-up.

Requirements

High School Diploma
General office clerical work experience preferred.
Provide services in a way that maximizes satisfaction and maintain confidentiality of patient information.
Must pay attention to detail.
Be reliable and can be a self-starter.
Excellent working knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook).

Responsibilities

Provides data entry.
Verifies eligibility of members.
Performs various clerical tasks to expedite the verification process.
Determines member benefit coverage.
Greet and check-in visitors/applicants/vendors/clients in a professional manner.
Answer calls and relay messages or answer information queries.
Provide general administrative and clerical support.
Maintain the Reception area.
Manages client relationships
Schedules and prepares room for meetings
Answers phone calls and if knowledgeable of subject matter, handles appropriately
Prepares correspondences
Review the shared drive to locate casualty documents pending fax transmission.
Print documents from the Fax Pending folder.
Sort faxes by law firm and fax number; fax all required documents to the appropriate recipients.
Print documents from the “Mail Merge in Review” folder.
Fax non-member letters to the appropriate recipients.
Immediately notify the Casualty team of any incorrect fax numbers or unsuccessful fax transmissions.
Communicate any issues requiring follow-up with law firms to the Casualty Lead so corrective action can be taken promptly.
Ensure all fax-related activities are completed accurately and documented in the appropriate module.