Administrative Assistant

KW Property Management Careers•Naples, FL

2h•Onsite

About The Position

As the key employee liaison between the client and KWPM services and internal support staff, the Administrative Assistant must project a professional and competent image. Friendly customer service, timeliness, and a professional appearance are essential. This position is fundamental to the administrative and operational functions of the Company/Property and requires strong organizational skills, attention to detail, time management, and interpersonal skills. This role serves as an Accounts Receivable Administrative Assistant and supports lease and sales transitions within the community, focusing on processing resident and tenant payments, understanding ledgers, tracking payments, and issuing statements as needed. The position also provides first-line support to the front desk team member. As a team member of KW PROPERTY MANAGEMENT & CONSULTING, you are expected to understand and support the mission statement of the company and practice our GREAT values every day. These values include but are not limited to greeting and smiling; showing respect with name recognition and eye contact; accepting the empowerment to exceed everyone's expectations and showing enthusiasm for your position and duties; being accountable to show a positive attitude and accountable for your actions; and be trustworthy in your duties and transparent in everything you do. These are our GREAT values and part of your work practices and expected as part of your daily activities while working at KW Property Management and Consulting. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

Prior experience in a related position; a minimum of 1-year experience.
Working knowledge of computer and associated programs; MS Office Suite.
Ability to multi-task, set, and manage priorities.
Excellent communication and listening skills in order to interact with a diverse and multi culture population.
Keyboarding ability with accuracy at 45-50 words per minute.
Must function in team organized environment.

Responsibilities

Assist in the daily operation of the management office and administrative duties following established Company procedures and guidelines.
Perform administrative assistant functions including but not limited to: record keeping, filing, mail collection and distribution, word processing, data entry, maintain and replenish office supplies, and other essential needs as required.
Maintain, update, type, and coordinate account information in computer database.
Research any owner discrepancies regarding payment to accounts.
Coordinate and track important dates and meetings, such as turnover, annual, and budget meetings.
Ensure that the telephone is answered properly and messages are handled courteously, accurately, and responded to in a timely manner.
Ensure that emails are responded to within 24 hours.
Ensure that all mail (i.e. Fed Ex, UPS, USPS) is picked up daily.
Provide and maintain sale/lease information, as well as any other forms specific to the property that may be developed.
Reservation & coordination of conference room events.
Special projects as instructed.