Administrative Assistant

AlphaCare Home Health CorpSan Bruno, CA
13d

About The Position

The Administrative Assistant provides administrative and operational support to ensure efficient, compliant, and patient-centered delivery of home health services. This role supports clinical staff, coordinates patient care activities, and maintains adherence to agency policies, professional standards, and healthcare regulations.

Requirements

  • High School Education, college preferred
  • Excellent written and verbal communication skills. Speak, read, write and comprehend English
  • Ability to handle multiple tasks simultaneously and meet deadlines
  • Excellent organizational and time management skills
  • Self-starter

Nice To Haves

  • Business office management and supervisory experience preferred
  • Health care experience preferred

Responsibilities

  • Assist with medical chart preparation, review, and auditing to ensure accuracy, completeness, and regulatory compliance
  • Track and monitor completion of clinical documentation and follow up to ensure timely submission
  • Assist with obtaining insurance authorizations for patient visits, ensuring proper documentation and compliance with payer requirements
  • Support clinician scheduling and coordination to optimize patient care coverage and staff efficiency
  • Assist with office intake and patient coordination, including: Scheduling patient visits; Communicating with patients, caregivers, and physician offices; Ordering Durable Medical Equipment (DME); Coordinating laboratory draws and diagnostic testing; and Managing faxing, scanning, and secure transmission of medical records in compliance with HIPAA
  • Coordinate and maintain systems and procedures related to medical records, data entry, and personnel functions to ensure operational efficiency and accuracy
  • Monitor workflows and office systems, identify inefficiencies or compliance gaps, and assist in implementing corrective action plans
  • Control, monitor, and order office and medical supplies
  • Prepare and maintain inventory control reports
  • Demonstrate initiative by setting objectives, improving processes, and identifying more efficient ways to perform administrative tasks
  • Perform duties in compliance with agency policies, professional standards, HIPAA regulations, and state/federal home health requirements
  • Communicate relevant information to managers and the management team to ensure coordination of patient care services and office operations
  • Perform other related and assigned duties
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