Administrative Assistant - The Oaks (THSC)

Trinity Health • Muskegon, MI

2d • Onsite

About The Position

The Administrative Assistant at The Oaks Assisted Living Facility serves as the first point of contact for residents, families, visitors, and staff. This role is responsible for creating a warm, welcoming environment while providing administrative and clerical support to ensure efficient front desk operations. The ideal candidate demonstrates excellent customer service skills, strong organizational abilities, and a compassionate approach to working in a senior living setting.

Requirements

• High school diploma or equivalent required; associate’s degree preferred.
• Minimum of 2 years of administrative or clerical experience, preferably in a healthcare or long-term care setting.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Excellent written and verbal communication skills.
• Strong organizational skills with the ability to prioritize tasks and meet deadlines.
• Ability to work independently and as part of a team.
• Compassionate demeanor and commitment to serving the needs of residents and staff.

Nice To Haves

• Knowledge of medical terminology and healthcare systems is a plus.

Responsibilities

• Greet visitors and direct them to the appropriate departments or personnel with warmth and professionalism.
• Answer and manage incoming phone calls, emails, and mail correspondence.
• Assist in scheduling appointments, meetings, and maintaining calendars for leadership staff.
• Maintain accurate and organized filing systems, including resident records and administrative documents.
• Prepare letters, reports, and other documents as needed.
• Support human resources functions, including onboarding new employees and maintaining personnel records.
• Order office supplies and maintain inventory levels.
• Assist with billing, data entry, and basic bookkeeping tasks.
• Collaborate with various departments to ensure administrative needs are met.
• Uphold the mission and values of the Sanctuary of Holy Cross in all interactions.

Benefits

• Paid holidays
• Generous Paid Time Off (PTO)
• Up to $4,000 in tuition reimbursement annually
• Discounts with major vendors; AT&T, Verizon, Ford Motor Company, General Motors, Quicken Loans, AND MORE!
• Day 1 Benefits - Low cost medical, dental and vision insurance plans.
• Enjoy lower cost medical services when you visit facilities within the Trinity Health network.
• Daily-pay options
• Fast response interview times and job offers!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED