Administrative Assistant

Pratt Industries•Cypress, TX

21h•Onsite

About The Position

As an Administrative Assistant for Pratt Industries – Houston, you will be a vital support for our administrative, accounting, and customer service functions. You'll serve as a primary point of contact for visitors and callers, manage various financial tasks, and assist in ensuring customer satisfaction through accurate order processing and diligent record-keeping. Your ability to efficiently handle diverse responsibilities will be crucial to our daily operations.

Requirements

High school diploma or equivalent
Strong communication skills.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, and volume. Job-related math skills.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to make sound judgments.
Application knowledge of computer data entry.
Application knowledge of products and production processes.
Proficient in Word and Excel.
Understanding of office procedures.
Superior time management.
Ability to help others quickly and efficiently.
Crisis management; great emotional control.
Excellent customer service and organizational skills.

Nice To Haves

Experience in a manufacturing environment
Basic knowledge of corrugated manufacturing processes or willingness to learn.

Responsibilities

Manage Administrative tasks including answering calls, greeting visitors, handling mail, and maintaining sign-in/out records
Process purchase orders and invoices using SAP, including data entry, scanning, and filing for both maintenance/freight and non-corrugated/tooling
Support accounting operations by assisting with collections, daily tape changes, cash applications, and providing backup for billing and reports
Provide customer service support by running reports, entering releases, checking orders for accuracy, and managing tooling orders
Maintain essential records and supplies, performing filing, scanning, copying, and ordering office supplies as needed.
Answer incoming calls and greet visitors/VIPs.
Mail invoices and distribute incoming mail.
Scan invoices for payment to customers and make collection calls when necessary.
File invoices, payables, and customer service documents.
Change daily tapes for accounting systems.
Review Bills of Lading (BOLs) and sales orders for processing.
Email invoices to customers and assist with billing.
Backup on billing, daily reports (KPIs), and weekly reports.
Assist with SBD cash applications.
Order office supplies.
Run bookings reports and enter releases for customer service.
Receive BOLs and check customer orders for pricing, quantity, dates, and machine details.
Laminate and receive tooling orders.
Perform any required data entry to support the Controller and Customer Service team.
Additional duties as assigned by management.

Benefits

Insurance Benefits and wellness reimbursement within one month
Paid holidays from day one
paid vacation after 6 months
401(k) with match at 3 months
Tuition reimbursement at one year
Excellent benefits package including medical, dental, short-term disability and HSA
Paid Childbearing/parental leave at one year
Healthy Lifestyle program with up to $1,200 awarded each year to your HSA
Employee Assistance Programs to help you manage your life at work and at home
Safety and PPE Reimbursements
Cell phone discount with 2 major providers
Monthly incentive bonus if plant goals are met
medical, dental, vision, life, disability, All State, Pre-Paid Legal, and 401(k) with company match, paid vacation, paid holidays, and childbearing and parental leave.