Administrative Assistant - G115 Pension and Benefits
About The Position
This position is responsible for providing administrative support to the Pension Plans Administrator and Human Resources Specialist Benefits. Performs customer service functions by answering retiree requests and questions. Completes benefit estimates and distributes PIN letters in PensionGold. Completes and maintains miscellaneous receipts for pension contributions. Maintains, and updates retiree information in Advantage 4.0. Enters employee deferred compensation payroll modifications in Advantage 4.0. Assists with retirement packages. Completes and distributes No-Show letters. Audit death pension benefits. Process pension refunds. Performs other related duties as assigned.
Requirements
- Knowledge of office administration practices and procedures.
- Skill in the operation of standard office equipment.
- Skill in computers and software programs.
- Skill in customer service.
- Skill in creating and maintaining files.
- Skill in the preparation of reports.
- Skill in reading and interpreting documents.
- Skill in taking meeting notes.
- Skill in problem-solving and decision-making.
- Skill in interpersonal relations.
- Demonstrate strong oral and written communication skills.
- Excellent organizational and time management skills.
- Sufficient experience to understand the basic principles relevant to the major duties of the position, usually associated with the completion of an apprenticeship/internship or having had a similar position for one to two years.
Responsibilities
- Providing administrative support to the Pension Plans Administrator and Human Resources Specialist Benefits.
- Performing customer service functions by answering retiree requests and questions.
- Completing benefit estimates and distributing PIN letters in PensionGold.
- Completing and maintaining miscellaneous receipts for pension contributions.
- Maintaining and updating retiree information in Advantage 4.0.
- Entering employee deferred compensation payroll modifications in Advantage 4.0.
- Assisting with retirement packages.
- Completing and distributing No-Show letters.
- Auditing death pension benefits.
- Processing pension refunds.
- Performing other related duties as assigned.
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
