Administrative Assistant-part time

Harbor House, Inc.•Fort Smith, AR

12h•Onsite

About The Position

This is an entry-level, part-time administrative position responsible for assisting with the day-to-day operations of the clinic. The role involves overseeing administrative tasks, facilitating communication between staff and clients, and coordinating with clinicians and supervisors to ensure a professional clinic environment. The work schedule is Monday-Thursday, 12 pm-4 pm, and Friday, 8 am to 4 pm, with the possibility of additional hours at times.

Requirements

Must have strong communication and interpersonal skills
Ability to manage multiple priorities
Ability to manage a fast-paced environment
Aptitude to work collaboratively as needed on projects
Ability to work independently
Outstanding attention to detail
Excellent time management skills
Minimum of a GED or high school diploma
Previous experience in clinic operations
Knowledge of behavioral health services
Experience in maintaining program and service accuracy
Ability to stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 25 pounds or less
Manual dexterity; auditory and visual skills
Ability to follow written and oral instructions and procedures
Employees must be at least 21 years of age
Must have a valid driver’s license

Responsibilities

Serve as the first point of contact for those seeking HHI services therefore presenting with excellent customer service skills
Oversee the front office area, including phone and door coverage
Answer incoming calls and refer them to the correct staff members; take detailed messages as needed
Manage Caseload Report
Greet guests as they enter the building
Draft letters and support correspondence as needed
Assist in rescheduling clients as necessary and manage appointment reminders
May assist therapists in group and class appointment management and cancellations; uploading documents and other administrative duties as assigned
Prioritize assigned tasks and responsibilities, with the knowledge that flexibility is often required
Follow all agency policies and procedures, as well as those of regulatory bodies; monitor programs to comply with state and CARF standards
Other duties as assigned