Administrative Assistant

Waste Resource Management • Houston, TX

23d • $24 - $26 • Onsite

About The Position

The Administrative Assistant, under the direction of the General Manager, will provide clerical support to our operation. This position will be responsible for compiling and maintaining records of business transactions and performing office activities. This position requires meticulous attention-to-detail and the ability to follow-up and provide status updates, as appropriate, on initiatives and tasks assigned.

Requirements

• High School Diploma/GED preferred with a minimum of 3+ years of administrative office management experience, or equivalent combination of experience and/or education.
• Bilingual and fluent in English and Spanish.
• Intermediate knowledge of MS Office Suite, to include MS Word Excel.
• Minimum of 1-2 years of transportation/dispatch industry experience.
• Strong attention to detail.
• Excellent interpersonal skills and a high drive to provide superior customer service.
• Highly motivated and ability to take initiative without being directed.
• Ability to use sound judgement in making good decisions on behalf of the business.
• Proficiency in troubleshooting and problem-solving.
• Ability to work independently and in a team environment.

Responsibilities

• Greets and assists visitors.
• Assists the Market Managers and leaders with delegated tasks.
• Completes daily data entry of all 3rd party customers’ manifests on 3rd party dashboard.
• Ensures manifests are in full compliance with the City of Houston ordinance.
• Answers phones, transfers calls, takes messages and routes callers to the correct department.
• Collects, gathers, organizes and scans documents to the appropriate department.
• Researches missing or incomplete manifests and responds appropriately.
• Responds to customer concerns and questions.
• Stamps third party manifests as they come in.
• Collects data from Driver’s Daily Route sheet and enters into mileage spreadsheet.
• Works on manifest for previous day (stamps, signs, dates, separates, scan and file, mail out manifest to City if required).
• Ensure that permitting processes are completed timely and accurately.
• Special projects and other duties as assigned.
• Duties, responsibilities, and activities may change at any time with or without notice.

Benefits

• Choose from one of three medical plans, based on your needs, dental, and vision coverage
• 401(k) with 5% company match
• Training programs and advancement opportunities in wastewater operations and environmental services
• Generous PTO policy accrues from day 1, with floating and company-paid holidays.
• Company-paid life and disability insurance
• Employee assistance program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED