Administrative Assistant

RESA Power•Victoria, BC

3d•CA$22 - CA$31•Onsite

About The Position

Under the direction of the General Manager or other location management, the Administrative Assistant is a customer service focused position that provides administrative support for the facility to ensure the office is operating effectively and efficiently.

Requirements

High School diploma or GED and 1 year of a mix of education and experience.
Strong MS office skills; CRM- customer relationship software experience a plus.
Strong written and verbal communication skills
Demonstrated Customer Service skills
Able to work independently; Able to organize, plan and prioritize work
Problem Solving skills

Nice To Haves

CRM- customer relationship software experience

Responsibilities

Responsible for opening the facility daily and preparing it for business. Unlock doors, turn on lights, turn on electronics (copier), etc.
Acts as the first point of contact for the facility. Answers phone calls and greets visitors; answers individual question and/or directs the individual to the proper department/person.
Provide high level internal and external customer service by answering questions, completing administrative tasks and support in a timely, efficient manner.
Schedule and/or coordinate set up, scheduling of training, meetings, luncheons, tours, appointments, etc. for General Manager and facility as needed
Responsible for setting up new vendors as per company policy and procedure as directed.
Assisting with gathering information for the team to assist HR, Accounting, Safety and/or other Company or Customers.
Observe all safety rules and Best Practices; Follow all company policies and procedures.
May be required to complete reports in Excel, Word or other company sponsored programs as assigned.
Demonstrate a continual effort to improve operations, decrease turnaround times, streamline work processes and work cooperatively with other departments to provide a quality and seamless operation.
Perform filing both electronically and paper.
Clerical support for quote and final report preparation for customers.
Minor cleaning if needed in between scheduled cleaner visits.
Completes other duties as assigned.