Administrative Assistant
About The Position
Master’s Landscape Design is looking for a welcoming, highly organized Administrative Assistant to support our Owner/Founder, Project Manager, and broader office team. Reporting directly to the Owner/Founder, this key role is all about keeping the day-to-day running smoothly — managing schedules, handling client calls with a warm and professional demeanor, coordinating customer intake and lead assignment, booking travel, and helping plan company events. Your attention to detail, follow-through, and communication skills will keep our team connected, efficient, and delivering at a high level.
Requirements
- Welcoming and professional phone demeanor with strong written and verbal communication skills
- Highly detail-oriented and organized with the ability to manage multiple priorities simultaneously
- Proficient with Microsoft Office products and quick to learn new software including CRM tools
- Adaptable and proactive, with a genuine interest in using AI to streamline job processes
- Team player with a proactive attitude who embraces the company's family-oriented culture
- Exercises sound judgment and maintains discretion and confidentiality regarding the Owner's schedule, business matters, and client information
- Aligns with core values of professionalism, integrity, passion, communication, adaptability, and loyalty
Nice To Haves
- 1–2 years of experience in an office or administrative environment
Responsibilities
- Manage the Owner/Founder's calendar and coordinate all appointments
- Book travel arrangements as needed
- Provide additional administrative office support as needed to keep the company moving forward
- Answer phones with a warm, welcoming demeanor and professionally intake potential customers
- Ensure timely and professional follow-up for all incoming calls and inquiries
- Assign sales leads to the appropriate team members promptly
- Keep the CRM and lead tracking software accurate and up to date
- Support the Project Manager with appointment scheduling, 811 locate requests, permits, and other tasks as needed
- Coordinate company events such as birthday breakfasts, team outings, and staff celebrations
- Assist with sending client appreciation gifts
- Maintain organization and consistent follow-through on tasks across multiple priorities
- Demonstrate flexibility and attention to detail while managing a fast-paced workload
Benefits
- 100% employer-paid health insurance coverage for the employee
- Competitive PTO policy
- Support for continued learning and professional growth
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
