Administrative Assistant
Lantern Community Services Inc•New York, NY
•Onsite
About The Position
The Administrative Assistant provides administrative support to a mental health and general population shelter in Queens. Responsibilities include maintaining documentation and reports, supporting daily program operations, and assisting staff with administrative tasks. This position reports to the Shelter Director and plays a key role in ensuring organized, efficient, and compliant program administration.
Requirements
- High School Diploma, HSE, or GED required.
- Minimum of two (2) years of administrative or office management experience required.
- Proficiency in Microsoft Word, Excel, and PowerPoint.
- Strong written, verbal, and organizational skills.
- Ability to work effectively under pressure and maintain flexibility in scheduling.
Nice To Haves
- Associate’s or Bachelor’s degree from an accredited institution preferred.
- Bilingual English/Spanish preferred.
- Experience with electronic case management systems.
- Knowledge of HIV/AIDS, mental health, substance use, and chronic homelessness service systems preferred.
Responsibilities
- Perform general administrative duties to support daily shelter operations.
- Maintain efficient office workflow by adhering to established administrative procedures and policies.
- Organize and maintain client and staff documentation to ensure compliance with contractual and regulatory requirements.
- Assist with the distribution and posting of required shelter communications and notices to keep residents informed.
- Schedule and coordinate team meetings (Staff, Clinical, Housing, Incident Review), and record and distribute meeting minutes.
- Monitor staff compliance with required trainings and certifications.
- Track program compliance with required documentation and reporting deadlines.
- Prepare reports, correspondence, policies, procedures, and interoffice communications as needed.
- Maintain bulletin boards and required regulatory postings.
- Assist with inventory management and ordering of office and program supplies.
- Process and track check requests, petty cash, and MetroCards.
- Support the maintenance of office equipment and coordinate vendor services as needed.
- Perform other related duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
