Administrative Assistant

City of Boise•Boise, ID

9d•Hybrid

About The Position

We are currently hiring for two Administrative Assistant roles and will be collecting applications for both positions. Applicants will be considered based on qualifications, experience, and alignment with departmental needs. These positions may be located at City Hall or another off-site office depending on assignment. These roles provide vital administrative support that keeps departmental operations running smoothly. Responsibilities may include coordinating processes and projects, assisting with financial and contract-related tasks, supporting customer service functions, organizing meetings and assignments, and preparing or transcribing meeting materials. Successful candidates will be detail-oriented, proactive, and comfortable managing multiple tasks in a dynamic environment.

Requirements

High school diploma or equivalent
4 years of experience providing administrative support duties for a unit or functional group supporting business operations, or an equivalent combination of education and/or experience (for Administrative Assistant III)
6 years of progressively responsible experience supporting senior-level management with administrative and/or operational support duties in public administration or administrative research, or an equivalent combination of education and/or experience (for Administrative Assistant IV)
Valid state-issued driver's license
Ability to pass City of Boise background check processes which includes a criminal history check and reference checks
Ability to pass Driving Record Check
Knowledge of computer usage including related software
Knowledge of general business office practices, procedures and telephone etiquette
Knowledge of data collection and research techniques and methods
Knowledge of organization and department operations, services and policies
Knowledge of applicable regulations and policies
Knowledge of professional license requirements, CEU requirements and state laws governing the licensing process
Ability to provide excellent customer service
Ability to analyze problems and develop solutions
Ability to gather, interpret and disseminate data and other business-related information
Ability to consolidate information from various sources into a prescribed report format
Ability to interpret governing regulations, policies and procedures
Ability to effectively explain departmental policies and procedures
Ability to communicate effectively in the English language at a level necessary for efficient job performance
Ability to perform all essential functions as assigned by an authorized employee, supervisor and/or manager with or without reasonable accommodation
Individuals must be capable of operating vehicles safely and have an acceptable driving record
Knowledge of office etiquette, policies, practices and procedures
Knowledge of usage of office equipment
Knowledge of data management best practices
Knowledge of technology and process optimization
Knowledge of English usage, grammar, punctuation and spelling
Knowledge of principles and practices of customer service
Ability to analyze and interpret data
Ability to coordinate multiple work tasks
Ability to anticipate department needs and resolve issues
Ability to take and transcribe dictation and type accurately
Ability to exercise good judgment and discretion
Ability to maintain confidentiality
Ability to establish and maintain effective working relationships
Ability to demonstrate attention to detail
Ability to work without close supervision
Ability to support strategic department initiatives and maintain operational excellence

Nice To Haves

Associate’s degree and five years of experience providing clerical and/or administrative support in a technical or complex program or work environment (for Administrative Assistant III)
Nine years of experience in providing advanced level administrative support and three years of experience in physical and digital record management and/or governmental administrative support (for Administrative Assistant IV)
Possession of Certified Administrative Secretary (CAS) and Certified Record Management (CRM) certifications (for Administrative Assistant IV)
Knowledge of record management theories, principles, legal requirements and techniques, retention scheduling, archiving, storage, public access and destruction (for Administrative Assistant IV)