Administrative Assistant

Mercy Medical Center • Baltimore, MD

14d • Hybrid

About The Position

Join Our Team at Mercy Medical Center – Now Hiring an Administrative Assistant!
Mercy Medical Center is honored to be recognized by Newsweek as one of America's Most Trustworthy Companies for three consecutive years (2023–2025) and as one of America's Greatest Workplaces for Women in 2025. Additionally, we are proud to be a multi-time recipient of Forbes' America's Best Midsize Employers award, most recently in 2025.
As a hospital founded by the Sisters of Mercy, we offer a supportive and empowering environment where dedicated medical professionals thrive. If you're passionate about making a meaningful impact through your work and contributing to a mission of compassionate care, we invite you to apply today and join our Mercy family.

Requirements

• High School Diploma or GED
• Minimum of 2 years experience as an administrative assistant or comparable qualifications
• Microsoft Word, Power Point, Excel
• Microsoft Outlook
• Meditech (if applicable to position)
• Epic (if applicable to position)
• Performance Manager/NetLearning
• Computer proficiency and technical aptitude with the ability to utilize one or more of the following
• Able to read, write, and speak the English language in an understandable manner.
• Able to work independently and possess the ability to make independent decisions when circumstances warrant such action.
• Able to effectively communicate and deal tactfully with other personnel, visitors, patients, physicians, customers, and the general public.
• Flexible, possess personal integrity, and the ability to function effectively as a team with other employees.
• Able to follow written and oral instructions.

Responsibilities

• Processing correspondence for the department and scheduling meetings for physicians and other administrative staff.
• Acting independently to implement, perform, and oversee functions that provide administrative support to various departments.
• Establishing a cooperative working relationship with staff, physicians, and administration to facilitate timely and high-quality completion of work.
• Creating a positive office image by responding professionally to all patients, staff, and other customers.
• Performing and managing basic office operations and working with staff and physicians to facilitate the daily flow of the practice.
• Greeting, registering, and scheduling patients in the computer system.
• Assisting the surgical coordinator with the scheduling of surgical patients when needed.

Benefits

• Competitive health, prescription, vision and dental benefits & wellness credit for eligible employees
• 403(b) retirement plan with generous company match and “catch up” provision
• Paid Time Off (PTO) & company paid holidays
• Tuition reimbursement
• Mental Health resources and other employee related wellness opportunities through our Employee Assistance Program
• Employer paid Short & Long Term Disability benefits for eligible employees
• Voluntary Benefits
• Discounts on auto & home insurance and Verizon plans
• Mercy’s Rewards & Recognition Program rewarding employees for going above and beyond in living Mercy’s Mission and Values

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED