Administrative Assistant - M-F - 8AM-4PM - Florham Park, NJ
About The Position
This role is responsible for completing all tasks related to patient registration in the electronic medical record, including checking in patients for treatment and providing additional documentation required for appointments. The Administrative Assistant will also schedule patients according to clinician/provider follow-up timelines and availability, and assist with editing scheduling templates. Additionally, the position involves answering telephone calls, greeting patients, providing general information, taking inventory and ordering office supplies, and informing the Business Office Supervisor of any workflow barriers. The role also provides general support to visitors and performs other related duties as assigned, including completing mandatory AH trainings and competencies.
Requirements
- High School diploma/GED required
- Minimum of 1–2 years of administrative support experience, preferably in a healthcare or behavioral health setting
- Requires critical thinking skills, decisive judgment, and the ability to work with minimal supervision.
- Excellent communications skills
- Excellent time management skills and the ability to prioritize work
- Strong organizational skills with the ability to multi-task
- Good working knowledge of Microsoft Office Suite including Word and Excel, and Microsoft Teams.
- Ability to read and interpret documents.
- Ability to work independently.
Nice To Haves
- bachelor’s degree preferred
- Experience with Electronic Health Records (EHR) systems preferred
- Bilingual a plus
Responsibilities
- Completes all tasks related to patient registration in electronic medical record including checking in patients for treatment, provide additional documentation required for patient appointments.
- Schedules patients according to clinician/provider follow up timeline and availability.
- Assists with editing scheduling templates for clinicians/providers.
- Answers telephone calls in appropriate manner and responses according to requested need.
- Greet patients and make them feel comfortable, both in person and over the phone.
- Provides general information to individuals calling.
- Takes inventory and orders office supplies.
- Informs Business Office Supervisor of any barriers related to workflow.
- Provides general support to visitors and provides information by answering questions and requests.
- Monitor and order office supplies, ensuring adequate inventory for daily operations.
- Performs other related duties as assigned.
- Complete all mandatory AH trainings and competencies as assigned.
Benefits
- Medical, Dental, Vision, Prescription Coverage (22.5 hours per week or above for full-time and part-time team members)
- Life & AD&D Insurance.
- Short-Term and Long-Term Disability (with options to supplement)
- 403(b) Retirement Plan: Employer match, additional non-elective contribution
- PTO & Paid Sick Leave
- Tuition Assistance, Advancement & Academic Advising
- Parental, Adoption, Surrogacy Leave
- Backup and On-Site Childcare
- Well-Being Rewards
- Employee Assistance Program (EAP)
- Fertility Benefits, Healthy Pregnancy Program
- Flexible Spending & Commuter Accounts
- Pet, Home & Auto, Identity Theft and Legal Insurance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
