Administrative Assistant - IBCM TMT

Truist•Charlotte, NC

5d•Onsite

About The Position

Provide administrative support to individuals or department. Perform general clerical and general office duties with minimal guidance. Follow established procedures, methods and practices. This role involves preparing correspondence, reports, and forms, composing correspondence, executing routine projects, potentially providing workflow guidance to other administrative assistants, establishing and maintaining files, screening calls, arranging travel and managing departmental budgets, handling confidential information, making recommendations to management, and interacting with customers to resolve issues.

Requirements

High school diploma, or equivalent education and related training
Seven years of progressively more complex clerical experience
Excellent verbal and written communication skills (including strong knowledge of spelling and grammar), organizational skills, interpersonal skills, and math skills
Exhibited ability to work independently
Ability to deal with complex situations which require sound judgment
Ability to operate office equipment (e.g. copier, fax)
Ability to endure light physical labor
Demonstrated proficiency in basic computer applications, such as Microsoft Office software products

Nice To Haves

Associate’s degree
Working knowledge of Microsoft Access and PowerPoint
Completion of certifications that are specific to industry

Responsibilities

Prepare (key) correspondence, reports and forms.
Compose correspondence as directed. Within guidelines, may answer correspondence on own initiative.
Execute routine projects within general guidelines and instruction.
May provide workflow and problem-solving guidance to other administrative assistant levels.
Establish and maintain files and records.
Screen calls/voicemails and handle or route to appropriate people.
Arrange and handle details related to travel arrangements, expense reports, departmental budgets, meetings and appointments.
Deal discreetly with confidential information.
Can make recommendations to management based on findings.
Interact with internal and/or external customers to answer questions, research, and resolve problems that require in-depth knowledge of the function and process transactions within scope of authority.