Administrative Assistant

Lund • Burlington, VT

14d • $21 - $21 • Onsite

About The Position

Lund is seeking a welcoming, dependable, and organized Administrative Assistant to serve as the first point of contact for clients, staff, and visitors. This role manages front office operations for the Residential Treatment facility and Outpatient/Administrative Offices, including monitoring building access, following security protocols, and maintaining a safe, secure, and welcoming environment. The Administrative Assistant will triage calls and general inquiries, ensuring messages and needs are directed to the appropriate personnel promptly. This position also supports new employee onboarding, assists with Residential client admissions, and helps staff utilize essential office tools and equipment. Additionally, the role is responsible for ordering and organizing office supplies. The Administrative Assistant provides administrative support for program operations, including client admissions and discharges, data entry for referrals and intakes, maintaining records in the EHR, and supporting insurance/Medicaid eligibility and billing communication, including follow-up on outstanding balances and escalation of complex issues.

Requirements

• At least 2 years’ experience working in a fast-paced office environment.
• Strong written and verbal communications skills.
• Proficient in Microsoft Office applications such as Word, Excel, and Outlook.
• Excellent organizational skills and accurate attention to detail.
• Successful completion of a background check is a condition of employment.

Nice To Haves

• Associates or Bachelor’s Degree preferred, but not required.

Responsibilities

• Manage front office operations.
• Monitor building access and follow door security protocols.
• Maintain a safe, secure, and welcoming environment.
• Triage calls and general inquiries.
• Ensure messages and needs reach the right people quickly.
• Support new employee onboarding.
• Assist with Residential client admissions.
• Assist staff in using essential office tools and equipment.
• Order and organize office supplies.
• Provide administrative support for program operations.
• Manage client admissions and discharges.
• Perform data entry for referrals and intakes.
• Maintain records in the EHR.
• Support insurance/Medicaid eligibility and billing communication.
• Follow up on outstanding balances.
• Escalate complex issues as needed.

Benefits

• Competitive pay
• Paid training
• Health insurance
• Dental insurance
• Life insurance
• Disability insurance
• Retirement plans
• Generous time-off accrual
• 13 paid holidays
• Wellness reimbursements

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree