Administrative Assistant

JCrew • New York, NY

17d • $30 - $36 • Hybrid

About The Position

J.Crew Group is seeking an Administrative Assistant to serve as a trusted partner to our Human Resources Leadership Team. In this role, you will provide high-level administrative and logistical support to the VP, HR Business Partner (J.Crew & Shared Services) and the VP, Talent Management & HR Innovation ensuring seamless day-to-day operations and a highly organized, professional experience for internal teams and external partners. You will manage complex calendars, coordinate meetings and events, handle travel and expense logistics, and act as a central point of contact for HR-related activities. Representing the HR function, you will bring a service-oriented, proactive approach to your work—anticipating needs, maintaining discretion, and enabling leaders to operate efficiently in a fast-paced environment. This is a hybrid role based in New York, with on-site presence required to support in-office meetings, events, and activations.

Requirements

• Strong interpersonal skills with the ability to build effective relationships across the HR team and with cross-functional partners
• Highly organized and detail-oriented, with the ability to manage multiple priorities, meet deadlines, and follow up independently
• Proficient in Microsoft Office (Outlook, Excel, Word)
• Professional, polished demeanor with strong written and verbal communication skills
• Flexible and adaptable, with a willingness to take on new requests and shifting priorities
• Proactive problem-solver who asks thoughtful questions and makes informed suggestions
• Demonstrated ability to handle sensitive, confidential, and proprietary information with discretion and integrity
• Experience providing project coordination or administrative support, including maintaining timelines, monitoring progress against milestones, and supporting effective execution through proactive communication
• Outgoing, calm under pressure, and collaborative—serving as a reliable liaison and point of contact for HR leaders

Nice To Haves

• Workday experience a plus

Responsibilities

• Provide day-to-day administrative support to HR leaders, including real-time coordination of meetings, appointments, and shifting priorities
• Own calendar management, meeting scheduling, and conference room bookings; proactively update and adjust events throughout the day as needs change
• Liaise with building security and J.Crew Group reception to welcome and support external guests attending HR meetings
• Support new hire requests and coordinate IT setup and onboarding logistics in partnership with HR and Technology teams
• Organize team lunches, meetings, and internal events, ensuring smooth execution and a polished experience
• Compile and submit expense reports, coordinating closely with leaders to ensure timely review and approval
• Assist with vendor management, including vendor setup, contract coordination, and invoice tracking through company systems
• Arrange and manage domestic and international travel, including flights, accommodations, visas, and passport renewals
• Review, prioritize, and manage incoming emails, phone calls, and correspondence, screening inquiries from vendors, employees, and external contacts
• Order, distribute, and maintain office supplies for the HR team
• Partner closely with the Chief Human Resources Officer’s assistant and provide coverage or support as needed
• Provide project coordination and administrative support for team initiatives, assisting with planning, tracking milestones, following up on action items, and helping ensure projects stay organized and on schedule.

Benefits

• Health & Well-being - Eligible associates and family members receive medical, dental, prescription and vision insurance, family planning (fertility, adoption & surrogacy support), fitness discounts, medical travel and more.
• Associate Discount - We love our products just as much as you do! That’s why we offer a great associate discount across all of our brands (J.Crew, J.Crew Factory, and Madewell).
• Summer Fridays - In addition to our hybrid work model, we also close our office at 1:00 PM every Friday during the Summer months.
• Community Impact - We support the communities where we live and work through our philanthropic efforts and the J.Crew Cares Program.
• Winter Break - In addition to our PTO package, J.Crew Group offers a winter break at the end of December to eligible full-time associates at the Home Office to provide time to refresh and recharge.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees