Administrative Assistant

The Southeastern Council on Alcoholism and Drug Dependence, Inc.•New London, CT

35d•$19 - $20•Onsite

About The Position

Southeastern Council on Alcoholism and Drug Dependence, Inc. (SCADD) is seeking an organized and dependable Administrative Assistant to provide clerical and administrative support to an assigned SCADD facility. This role is essential in keeping daily operations running smoothly and ensuring clients and staff are well supported. As an Administrative Assistant, you will be a key point of contact and support for clients, staff, and providers at your assigned facility, handling a wide range of clerical, scheduling, and coordination tasks that keep the program running efficiently and clients connected to the care they need.

Requirements

High School Diploma or GED required
One to three years of related experience, or an equivalent combination of education and experience
The ability to obtain CPR certification within six months
Proficiency with Microsoft Office Suite and applicable software
Strong organizational and time management skills, with the ability to prioritize tasks and maintain an organized physical and electronic environment
Friendly, patient, and empathetic approach when interacting with clients and colleagues
Ability to work both independently and collaboratively in a fast-paced environment
Commitment to trauma-informed care, recovery-oriented practice, and SCADD's values of diversity, equity, and inclusion

Responsibilities

Orient clients to office hours, program rules, and the availability and limitations of program services
Perform administrative support tasks including filing, record keeping, answering calls, faxing, checking email, and ordering, organizing, and managing office supplies
Maintain and stock inventory and supplies
Receive, sort, and distribute mail
Communicate, consult, and coordinate client care with other providers as needed
Perform data entry into the agency Electronic Health Record (EHR) system as needed, including insurance verification and address verification
Complete applications for client participation in state assistance programs
Set up in-person and virtual appointments and follow-up appointments as directed
Notify clients of upcoming appointments
Arrange transportation for all non-emergent appointments, including coordination through Veyo
Secure all payor authorizations for services provided through the facility, including insurance and food stamp verification and authorization
Scan discharged paper charts into client records
Follow all health, sanitary, and infection control policies
Participate in the orientation of new employees and the transfer of knowledge essential to the performance of duties

Benefits

Competitive pay
Comprehensive benefits
Multiple Medical Plans to fit your needs and budget
Dental & Vision Insurance
403(b) Retirement Plan with 10% employer match at 1 year
Vacation and Sick accruals
11 paid Holidays
40 hours of paid Education/Training annually
Paid Licensure Reimbursement
Meaningful work making a lasting difference in the lives of individuals in recovery