Administrative Assistant

Treadstone Funding•Grand Rapids, MI

27d

About The Position

We are seeking a friendly, organized, and proactive Administrative Assistant to be the face of our office! This position is ideal for someone who thrives in a fast-paced environment, enjoys multitasking, and take pride in delivering exceptional customer service. In this role, you will create a welcoming first impression for clients and visitors, while supporting day-to-day front desk operations and various other tasks for multiple departments.

Requirements

Strong communication skills (verbal and written).
Excellent organizational and multitasking abilities.
High attention to detail and accuracy.
A positive, team-oriented attitude.
Ability to prioritize tasks and manage time effectively.
Professional demeanor and customer-first mindset.
Ability to handle confidential information with discretion.
Proactive approach to problem solving.

Responsibilities

Greet clients, visitors, and employees with professionalism and warmth.
Answer and direct incoming phone calls and website chat leads/questions promptly.
Manage and distribute incoming leads to the appropriate Loan Officers.
Maintain conference room schedules and coordinate reservations.
Receive, organize, and distribute mail and deliveries.
Ensure the front desk area, conference rooms, and all shared spaced remain clean and organized.
Assist with various CRM systems.
Receive all vendors who come in - assist with any questions they have or facilitate them speaking with the correct person in the office.
Assist with office operations, including ordering and stocking supplies.
Update office displays daily (welcome board, rate screens, etc.)
Be a problem solver for issues that fall in your domain.
Provide support to various departments on special projects.
Assist with document copying and light administrative support.