Administrative Assistant

Tenet Healthcare Corporation • West Palm Beach, FL

12d • Onsite

About The Position

The position is a key member of the concierge team and serves as the lead customer service ambassador for designated Paley Institute physicians. The Administrative Assistant is primarily responsible for office and surgical scheduling and calendar management as well as warmly greeting and welcoming all patients along with their families, friends, guests and colleagues – who visit the Paley Institute. The position will serve as a primary point of contact, assuming a “lead role, “completing a wide variety of assigned tasks including coordinating the surgical schedule, assisting front-desk concierge operations for assigned physicians, working in close collaboration with the Institute’s Practice Manager and Physician Staff. The position will have accountability for ensuring that the calendar for the designated physician staff is consistently current, accurate and detailed. Oversee one or more scheduling projects of significant importance to the institution and/or the community, and delegates necessary administrative support to the assigned physician staff. Consistently demonstrates teamwork and serves as a role model for the other administrative staff. The Administrative Assistant must set the standard for providing the highest quality of service and positive impression during each patient interaction in the Paley Institute.

Fuel your passion for patient-centered care and elevate your medical career in our thriving physician office. Join our collaborative team, where every day brings new opportunities to make a meaningful impact on the well-being of our community.

Requirements

• Key member of the concierge team.
• Lead customer service ambassador.
• Primarily responsible for office and surgical scheduling and calendar management.
• Warmly greeting and welcoming all patients, families, friends, guests, and colleagues.
• Primary point of contact.
• Assume a lead role.
• Completing a wide variety of assigned tasks.
• Coordinating the surgical schedule.
• Assisting front-desk concierge operations for assigned physicians.
• Working in close collaboration with the Institute’s Practice Manager and Physician Staff.
• Accountability for ensuring that the calendar for the designated physician staff is consistently current, accurate and detailed.
• Oversee one or more scheduling projects of significant importance to the institution and/or the community.
• Delegates necessary administrative support to the assigned physician staff.
• Consistently demonstrates teamwork.
• Serves as a role model for the other administrative staff.
• Must set the standard for providing the highest quality of service and positive impression during each patient interaction in the Paley Institute.

Responsibilities

• Serve as the lead customer service ambassador for designated Paley Institute physicians.
• Responsible for office and surgical scheduling and calendar management.
• Warmly greet and welcome all patients, their families, friends, guests, and colleagues.
• Serve as a primary point of contact and assume a lead role.
• Coordinate the surgical schedule.
• Assist front-desk concierge operations for assigned physicians.
• Work in close collaboration with the Institute’s Practice Manager and Physician Staff.
• Ensure the calendar for designated physician staff is consistently current, accurate, and detailed.
• Oversee one or more scheduling projects of significant importance.
• Delegate necessary administrative support to assigned physician staff.
• Demonstrate teamwork and serve as a role model for other administrative staff.
• Set the standard for providing the highest quality of service and positive impression during each patient interaction.

Benefits

• Medical, dental, vision, and life insurance
• 401(k) retirement savings plan with employer match
• Generous paid time off
• Career development and continuing education opportunities
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed