Administrative Assistant

BDO USA•Grand Rapids, MI

11d•Hybrid

About The Position

The Administrative Assistant (AA) is responsible for providing in-office administrative support to their assigned office, but may also be assigned duties related to a geographical market and/or Geo. Duties assigned will use a variety of administrative systems and follow firm policies and procedures. The AA will be charged with providing administrative support services in accordance with BDO standards and will work with management members (principals and directors), service team or teams, an office or related offices to support, and/or national team or teams as needed. Duties may also include facility related duties, front desk and/or mail room duties. This is a variable hybrid role that may require up to full-time, on-site support, based on location and office needs.

Requirements

High School Diploma, GED or equivalent, required
Three (3) or more years of administrative experience, required
Advanced level of proficiency in Microsoft Office Suite, required
Ability to work in a deadline-driven environment and handle multiple projects / tasks with an attention to detail
Advanced or expert in computer skills: Word, Excel, Outlook, PowerPoint. Experience in Peoplesoft database recommended
Excellent written and verbal communication skills including superior grammar, spelling, and punctuation that enable the incumbent to work with top level management and other executive level clients.
Possesses superior customer service skills. Displays independent judgment, finesse and diplomacy in all situations
Consistently seeks to improve processes
Excellent organizational skills and detail oriented that enable efficient and effective multi-tasking
Capable of managing highly confidential information
Ability to work well with all levels of management as well as outside external clients
Team player who is willing to help out as needed

Nice To Haves

Bachelor’s degree, preferred
Professional services firm experience, preferred
Experience with firm’s ERP preferred

Responsibilities

Supports various departments through standardized processing of assigned tasks using various firm systems, tools, and software. Support may include:
Providing support to an assigned centralized administrative support ticket(s).
Providing support to another administrative support teams or office.
Providing support to a national, Geo or market team(s) including the e-filing support for national tax administration team
Provides administrative support for larger scale in-office, market-wide meetings and conferences, including scheduling with Principals and Firm leaders, managing calendar invites, meeting room reservations and handling catering and set-up.
Assists Office Administrator with obtaining coding and approval for vendor invoices including processing client invoices accurately with information provided by management. May include various firm/office membership or licenses.
Assists with new hire onboarding and employee offboarding as directed.
Provides expense reporting support by submitting an expense report ticket
Collaborates with management to set up new clients, maintain and manage client data, billings and other ad hoc request
Produces a variety of materials including but not limited to letters, memoranda, interoffice communications, confidential presentations, and reports.
Handles related tax support services on a seasonal or as needed basis.
Other duties as required

Benefits

Join us at BDO, where you will find more than a career, you’ll find a place where your work is impactful, and you are valued for your individuality. We offer flexibility and opportunities for advancement. Our culture is centered around making meaningful connections, approaching interactions with curiosity, and being true to yourself, all while making a positive difference in the world.
At BDO, our purpose of helping people thrive every day is at the heart of everything we do. Together, we are focused on delivering exceptional and sustainable outcomes and value for our people, our clients, and our communities. BDO is proud to be an ESOP company, reflecting a culture that puts people first, by sharing financially in our growth in value with our U.S. team. BDO professionals provide assurance, tax and advisory services for a diverse range of clients across the U.S. and in over 160 countries through our global organization.
BDO is the first large accounting and advisory organization to implement an Employee Stock Ownership Plan (ESOP). A qualified retirement plan, the ESOP offers participants a stake in the firm’s success through beneficial ownership and a unique opportunity to enhance their financial well-being. The ESOP stands as a compelling addition to our comprehensive compensation and Total Rewards benefits offerings. The annual allocation to the ESOP is fully funded by BDO through investments in company stock and grants employees the chance to grow their wealth over time as their shares vest and grow in value with the firm’s success, with no employee contributions.
We are committed to delivering exceptional experiences to middle market leaders by sharing insight-driven perspectives, helping companies take business as usual to better than usual. With industry knowledge and experience, a breadth and depth of resources, and unwavering commitment to quality, we pride ourselves on:
Welcoming diverse perspectives and understanding the experience of our professionals and clients
Empowering team members to explore their full potential
Our talented team who brings varying skills, knowledge and experience to proactively help our clients navigate an expanding array of complex challenges and opportunities
Celebrating ingenuity and innovation to transform our business and help our clients transform theirs
Focus on resilience and sustainability to positively impact our people, clients, and communities
BDO Total Rewards that encompass so much more than traditional “benefits.” Click here to find out more!
Benefits may be subject to eligibility requirements.
Equal Opportunity Employer, including disability/vets