Administrative Assistant

Faraci Lange, LLP•City of Rochester, NY

9h•Onsite

About The Position

Faraci Lange, LLP is seeking a dependable, organized, and professional Administrative Support Specialist to assist with the firm’s day-to-day administrative, client intake, marketing, accounting, and case-support functions. This position is ideal for someone who enjoys variety, works well in a fast-paced professional environment, and is comfortable handling both routine responsibilities and changing priorities. Perfect for an entry-level applicant.

Requirements

Strong organizational skills and attention to detail.
Professional and compassionate telephone manner, particularly when speaking with individuals who may be injured or experiencing difficult circumstances.
Strong written and verbal communication skills.
Ability to manage multiple responsibilities, prioritize assignments, and follow through on outstanding tasks.
Comfortable learning and using new technology and software.
Proficiency with Microsoft Office, including Outlook, Word, and Excel.
Ability to work both independently and collaboratively as part of a team.
Sound judgment and a commitment to maintaining confidentiality.

Nice To Haves

Prior administrative or office experience preferred; experience in a law firm, medical office, or other professional-services environment is a plus.
Familiarity with social media platforms such as Facebook, Instagram, TikTok, YouTube and LinkedIn is preferred.
Basic bookkeeping or accounting experience is helpful but not required.

Responsibilities

Answer the door and seat clients and other guests in the conference rooms.
Help to keep track of and put away office supplies
Answer and direct incoming telephone calls in a professional and courteous manner.
Speak with potential new clients, gather preliminary information, enter intake details into the firm’s case-management system, and route inquiries for attorney review.
Receive, scan, organize, and distribute incoming mail and other correspondence.
Assist with the firm’s marketing activities, including drafting and scheduling social media content, coordinating sponsorships and events, maintaining marketing materials, and supporting other promotional initiatives.
Provide general accounting assistance, which may include processing invoices and entering transactions
Request medical records and billing information from healthcare providers and follow up on outstanding requests.
Maintain accurate electronic and physical files.
Assist with data entry, document preparation, copying, scanning, and other general administrative projects.
Provide backup support to other administrative staff as needed.
Handle confidential client, personnel, and financial information with discretion.
Perform other duties and special projects as assigned.