Administrative Assistant

Medical Essential Diagnostics•Princeton, NJ

16d

About The Position

Key Responsibilities: • Assist the Clinical Operations Manager and Clinical Operations Director with administrative tasks related to clinical flow, scheduling, reporting, and patient engagement. • Support usage of Tebra and related clinical systems, including Patient Portal updates, Feedback management, Engagement tracking, Provider Presence, Dropbox organization, and communication platforms. • Conduct and assist with Weekly/Monthly Audits by preparing reports, gathering data, and ensuring documentation accuracy. • Assist with enforcement of clinic compliance regulations, protocol deadlines, and documentation requirements. • Serve as a Point of Contact for general patient and clinic inquiries; route messages and escalate concerns as needed. • Support the scheduling department by helping maintain workflow accuracy, patient communication, and appointment follow-up tasks. • Assist in ordering, tracking, and organizing medical and office supplies for clinic locations. • Help maintain compliance with healthcare regulations and clinic policies, including cleanliness standards, HIPAA guidelines, and safety protocols. • Collaborate with clinical staff, providers, clinic managers, and administrative teams to ensure smooth clinic operations. • Assist with travel coordination, logistics organization, and clinic coverage support when needed. • Support Mobile Collaboration and Logistics tasks as assigned. • Assist with the hiring process by scheduling interviews, organizing candidate documents, and helping collect feedback. • Serve as a liaison between scheduling, marketing, and clinic departments to support operational alignment. • Assist with documentation related to clinic employee conflicts, corrective actions, and communication follow-ups. • Other administrative duties as assigned.

Requirements

Associate degree required; Bachelor’s degree in healthcare administration, business administration, public health, or a related field preferred.
Experience in healthcare administration, office administration, or clinical support environments preferred.
Familiarity with EMR systems and practice management workflows.
Strong organizational skills and high attention to detail.
Ability to work independently with minimal supervision and maintain self-motivation.
Ability to present ideas clearly and assist with process improvements.
Direct, professional communication skills.
Excellent interpersonal and customer service abilities.
Strong multitasking, time management, and administrative support skills.
Commitment to providing nonjudgmental, high-quality healthcare support to clinics and patients.

Nice To Haves

Bachelor’s degree in healthcare administration, business administration, public health, or a related field preferred.
Experience in healthcare administration, office administration, or clinical support environments preferred.

Responsibilities

Assist the Clinical Operations Manager and Clinical Operations Director with administrative tasks related to clinical flow, scheduling, reporting, and patient engagement.
Support usage of Tebra and related clinical systems, including Patient Portal updates, Feedback management, Engagement tracking, Provider Presence, Dropbox organization, and communication platforms.
Conduct and assist with Weekly/Monthly Audits by preparing reports, gathering data, and ensuring documentation accuracy.
Assist with enforcement of clinic compliance regulations, protocol deadlines, and documentation requirements.
Serve as a Point of Contact for general patient and clinic inquiries; route messages and escalate concerns as needed.
Support the scheduling department by helping maintain workflow accuracy, patient communication, and appointment follow-up tasks.
Assist in ordering, tracking, and organizing medical and office supplies for clinic locations.
Help maintain compliance with healthcare regulations and clinic policies, including cleanliness standards, HIPAA guidelines, and safety protocols.
Collaborate with clinical staff, providers, clinic managers, and administrative teams to ensure smooth clinic operations.
Assist with travel coordination, logistics organization, and clinic coverage support when needed.
Support Mobile Collaboration and Logistics tasks as assigned.
Assist with the hiring process by scheduling interviews, organizing candidate documents, and helping collect feedback.
Serve as a liaison between scheduling, marketing, and clinic departments to support operational alignment.
Assist with documentation related to clinic employee conflicts, corrective actions, and communication follow-ups.
Other administrative duties as assigned.