Administrative Assistant - Reynolds Owner Association (ROA)

Reynolds Lake Oconee•Greensboro, GA

About The Position

The Reynolds Owner Association (ROA) is seeking an Administrative Assistant to provide comprehensive administrative support. This role involves managing the ROA website, maintaining property owner databases, generating reports, preparing various business documents, coordinating installations and repairs, assisting committee members, and providing customer service to property owners. The position also includes handling mail, processing shipments, assisting with the Community Access Coordinator role, managing decal applications and vendor registrations, and supporting ROA projects.

Requirements

A minimum of 3 to 5 years of administrative assistant experience
Good written and verbal communication skills
Strong organizational skills
Typing 50 wpm
Working knowledge of Microsoft Word and Excel
Excellent basic mathematical skills
Positive people skills and ability to work independently to meet deadlines
Ability to work in a team environment

Responsibilities

Provides administrative support to ROA personnel
Administration of ROA website via coordination with ROA Accounting Manager and Marketing Department
Maintains and updates the ROA website, including training and support for property owners in the use of the website
Ensures that multiple property owner databases are in agreement and are updated on when differences are identified
Generate new knowledge in the form of reports, tutorials, and other documents relevant to project work and standard operating procedures
Maintains property files and departmental files
Prepares correspondence, minutes, budgets, reports, agreement contracts and other departmental business
Coordinates and schedules installation of Owners mail boxes, prepares billing and bills contractors who damage mail boxes
Assists ROA Committee Members in preparations of scheduled meetings, minutes and meeting notices
Assists biweekly and as needed in switchboard relief
Mails decal application forms and processes returned forms as required
Follows through on all Owners requests until resolved
Maintenance of all Associations’ records, including budgets, covenants, agreements and resolutions
Provides customers service to Reynolds Lake Oconee owners as needed
Processes incoming/outgoing mail
Processes FedEx Shipments
Serves as backup and assists the Community Access Coordinator (Dwelling Live)
Receive and process online property owner decal applications and distribute decals.
Registers vendors for annual decal purchases and issues decals when fees are paid.
Assists owners in use of Dwelling Live system
Mails decal application forms and processes returned forms
Provides Dwelling Live reports as requested
Orders departmental office supplies and monitors inventory of office supplies
Assists in mass email distribution using web-based software
Assists in the scheduling and billing of Owner’s mailbox installation and repair
Assists in coordination and completion of ROA projects
Updates VMS property owners’ files