Administrative Assistant- Paragon Infusion Centers

Elevance Health•Nashville, TN

6h•Onsite

About The Position

A proud member of the Elevance Health family of companies, Paragon Healthcare brings over 20 years in providing life-saving and life-giving infusible and injectable drug therapies through our specialty pharmacies, our infusion centers, and the home setting. The Administrative Assistant - Paragon Infusion Centers is responsible for overseeing patient check-in, registration, and checkout.

Requirements

Requires a HS diploma or equivalent.

Nice To Haves

Bi-lingual (English/Spanish) preferred not required.
1+ Years of medical front office experience preferred.
Prior authorization experience preferred.
Inbound call experience preferred.
Customer service experience in a medical or professional setting preferred.

Responsibilities

Oversees staff and processes for check-in, verifying charts are pulled for scheduled appointments, demographics/eligibility is updated, and current forms are being utilized.
Performs a variety of clerical tasks such as data entry, record maintenance, document processing, and handling customer or internal communications, including phone calls, depending on the department’s specific needs.
Organizes and maintains files, enters and retrieves data, and manages document handling task as needed.
Ensures compliance with HIPAA and HITRUST information security standards to protect client data.
Utilizes proprietary software systems to access information and may track and validate process exceptions, load reports and invoices, and monitor batch jobs.
May drive to the post office or other administrative locations based on business needs.
It is an expectation of the role to use basic office equipment.