Administrative Assistant
Human Resources Team•New York, NY
•Onsite
About The Position
The main objectives of this position are to support the operations management team in a dispatching/administrative assistant role. This position is a scheduling and administrative position and reports to the branch manager. You will be responsible for having a strong focus on customer service/support. You will also be responsible for any other administrative tasks assigned by the branch manager. This is a fast-paced environment servicing commercial customers.
Requirements
- Strong customer service skills
- Above average typing speed
- Strong grammatical and spelling skills
- Competency with Microsoft Office Suite
- Pleasant and professional phone manner
- Neatness and organizational skills
- Excellent listening and communication skills
- The ability to manage multiple priorities and work in fast paced environment
- A strong work ethic and professional
- The ability to fit in with our culture of teamwork
- An ability to quickly learn new tasks
- Successful completion of a drug test and pre-employment background screening is required.
- MVR checks are required for all driving positions.
Responsibilities
- Performing triage on incoming customer calls
- Scheduling service for customers as necessary
- Dispatching technicians to perform service at customer sites as necessary
- Answer phone calls, text or email messages
- Provide customer support as necessary
- Perform miscellaneous administrative tasks including typing, making copies, mailings, record keeping, and note taking
Benefits
- Competitive compensation
- Pay is on a weekly cycle, every Friday
- Career Advancement Opportunities
- Competitive benefits, including healthcare, dental, vision, life insurance, paid time off and holidays
- Company paid short and long-term disability
- Immediately vested in our 401(k) company match
- Full-time employees participate in our Shared Ownership Program which offers a monetary bonus aligned to the company's long-term success.
- Exceptional guidance and support from our managers
- Collaborative culture & environment
- Robust training opportunities with company reimbursement upon achieving required licensing
- Apprenticeship programs for fire sprinkler, fire alarm and inspection positions
- Opportunity to work alongside some of the best talent in the fire protection industry
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
