Administrative Assistant - Ohio RISE

Unison Health•Toledo, OH

3d•Onsite

About The Position

This position provides administrative and operational support to the OhioRISE Program Director and assigned department managers. Responsibilities include coordinating departmental activities, assisting with a variety of administrative tasks, and performing confidential support functions to ensure the efficient operation of the program.

Requirements

Requires a high school diploma or a GED.
At least three years progressively responsible clerical experience required.
Must obtain CPI following hire.
Must have excellent customer service skills.
Must be proficient with computer operations and various software packages such as Excel and Word, Power Point. Depending on the area clinical documentation systems or financial systems are also required.
Must be able to work under stress with frequent interruptions.
Must be able to follow complex instructions and think logically in following instructions and procedures.
Must be able to work independently and make independent decisions when situations warrant such action.
Must be able to maintain confidentiality.
Must be able to work with ill, disabled, emotionally upset and at times hostile individuals.
Must be able to work evenings, weekends or alter work schedules to meet department needs.

Nice To Haves

Associate's in office administration or related field preferred.
Experience working for multiple individuals preferred.

Responsibilities

Provides comprehensive administrative support to the OhioRISE Program Director, department managers, and assigned staff, including preparing correspondence, reports, presentations, and other departmental documents.
Coordinates meetings, events, and committee activities, including scheduling meeting spaces, sending invitations and reminders, preparing agendas and materials, recording meeting minutes, and maintaining related records.
Manages departmental communications and reception responsibilities by answering and routing phone calls, greeting visitors, processing correspondence, distributing mail and faxes, and coordinating travel arrangements as needed.
Collects, maintains, and analyzes program data to prepare required reports, identify patterns and trends, create charts or graphs, and communicate findings to appropriate leadership.
Maintains organized departmental records, files, supplies, and administrative resources, including office supplies, equipment, site-specific materials, vehicles, credit cards, and other assigned program resources.
Coordinates schedules and provides administrative support for program operations, including transportation, staff schedules, managed care documentation, monthly team reports, and other programmatic needs.
Provides coverage and support to other Administrative Assistants as needed and actively participates in team meetings, supervision, training, professional development, and all applicable agency policies and procedures.