Administrative Assistant

APTIM • Lenexa, KS

23d • $22 - $25 • Onsite

About The Position

We are seeking a professional, customer-focused Administrative Assistant to support APTIM’s projects. This role serves as a primary point of contact for incoming communications and provides administrative and project support to ensure timely responses, accurate tracking, and effective coordination across teams. The ideal candidate is organized, detail-oriented, and able to manage multiple priorities while maintaining a positive and professional demeanor in all interactions. This position plays a key role in supporting day-to-day operations for two high-volume programs by helping manage inquiries, documentation, and routine project support activities.

Requirements

• High school diploma or equivalent required
• 2+ years of administrative or customer service experience
• Strong verbal and written communication skills
• Professional phone etiquette and interpersonal skills
• Ability to remain calm and solution-focused in challenging situations
• Strong organizational skills with attention to detail
• Proficiency in Microsoft Office (Word, Excel, Outlook) and general office systems
• Ability to prioritize tasks and manage time effectively, and work independently while supporting multiple project teams.

Nice To Haves

• associate degree preferred

Responsibilities

• Serve as a primary point of contact by answering and directing incoming phone calls in a courteous and professional manner
• Respond to internal and external inquiries related to Marriott Waste Administration and Walmart Licensing activities by providing accurate information and resolving routine concerns
• Appropriately escalate complex or unresolved issues to the correct project team member or manager
• Maintain detailed and well-organized records of calls, messages, and customer or stakeholder interactions associated with both programs
• Monitor and manage shared project email inboxes to ensure timely responses, proper routing, and documentation
• Provide administrative and project support as needed, including research, data entry, database or spreadsheet maintenance, and financial or tracking support
• Assist with tracking waste haulers, service requests, billing inquiries, licensing correspondence, and supporting documentation in accordance with project procedures
• Prepare, format, and distribute routine internal and external communications, reports, and correspondence
• Support program consistency and efficiency by ensuring project information is accurately documented and readily accessible to the team

Benefits

• Medical, vision, and dental insurance
• Company paid and optional Life insurance
• Short-term and long-term disability insurance
• Accident, Critical Illness, and Hospital Indemnity coverage
• Paid holidays, vacation, and sick leave
• 401(k)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED