Administrative Assistant

Acrisure•Kalamazoo, MI

17h•Onsite

About The Position

A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more. In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible. Job Summary: Acrisure is seeking an Administrative Assistant to join our growing team in Kalamazoo, MI. We are seeking a highly organized, proactive, and detail-oriented Administrative Assistant to support day-to-day operations and contribute to strategic initiatives across the Midwest Division. This role requires a flexible, multi-tasking professional who thrives in a fast-paced environment and enjoys balancing local office support with cross-functional projects. The ideal candidate will handle traditional administrative duties such as managing mail, overseeing shared inboxes, and providing general office support, while also playing a key role in three division-wide support areas: Supply Ordering Process, Celebration Planning, and Management System Clean-Up Projects.

Requirements

Strong organizational skills and attention to detail
Proficient in Microsoft Office Suite (Outlook, Word, Excel, Teams) and comfortable learning new systems (EPIC, Service Now, Monday.com, etc.)
Expertise in providing administrative support to a department or group of individuals
Ability to manage day-to-day operations efficiently
Ability to manage multiple tasks and deadlines
Handle sensitive and confidential information with discretion
Excellent written and verbal communication skills
High level of professionalism
Demonstrated ability to work both independently and collaboratively across teams
High School Diploma or equivalent
Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.

Nice To Haves

College Degree preferred.
Familiarity with administrative processes
Equivalent work experience in administrative roles

Responsibilities

Manage incoming and outgoing mail and packages for the office
Monitor shared email inboxes and forward communications to the appropriate person or department for response
Greet visitors, assist with meeting room reservations, and provide general front-desk support
Order office supplies and maintain inventory levels
Assist with local meeting coordination
Handle day-to-day administrative tasks to ensure smooth operations
Supply Ordering Process: Review and approve incoming supply order requests
Transact on orders with the relevant suppliers ensuring accuracy of items and delivery locations
Serve as a point of contact for supply related questions for Midwest offices
Celebrations and Employee Engagement: Collaborate with local offices to organize and support division-wide celebrations
Participate in maintaining a calendar of key dates and ensure timely execution of events and communications
Collaborate with peers on team to brainstorm ideas that contribute to overall employee engagement and satisfaction
Assist in sourcing celebration materials and managing logistics for both virtual and in-person events
Support initiatives that enhance employee experience and culture
Management System Clean Up Projects: Assist in auditing and cleaning up data in our internal agency management system (EPIC)
Track progress and maintain detailed documentation of clean-up efforts
Support process improvements to maintain data accuracy and integrity

Benefits

Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.
Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.
Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.
Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.

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