Administrative Assistant

Freshfields•Raleigh, NC

27d•$50,000 - $60,000•Hybrid

About The Position

The Administrative Assistant is a member of the US Assistant Center Team and provides efficient, high-quality, and professional administrative support to attorneys and business professionals through a centralized service delivery model. The Assistant Center Team is responsible for ensuring that core administrative tasks are completed accurately, confidentially, and within defined service-level expectations. Support is delivered through a workflow management tool (ServiceNow), with work assigned based on business need and capacity. As part of a collaborative team environment, the Administrative Assistant is responsible for managing assigned requests independently, meeting deadlines, and maintaining consistent quality standards while supporting multiple stakeholders. The role offers opportunities to develop administrative, technical, and professional skills through structured training, coaching, and exposure to a broad range of work.

Requirements

This is a hybrid role requiring in office presence four days a week in Freshfields Raleigh office
Associate’s degree or Bachelor’s degree
0–3 years of administrative support experience, preferably within a legal or professional services environment
Strong technical skills, including proficiency in Microsoft Office (Word, PowerPoint, Outlook and Excel), with the ability to learn additional systems used by the support team
Ability to learn and implement best-practice support standards through training and coaching
Excellent interpersonal skills with the ability to build relationships with key stakeholders and work collaboratively within a team
Ability to work well in a pressured, deadline-driven environment while maintaining professionalism
Strong organizational skills and attention to detail
Independent, proactive self-starter able to take ownership of assigned tasks
Excellent written and verbal communication skills with the ability to interact at all levels
Ability to demonstrate absolute discretion with sensitive and confidential information
Flexible and adaptable approach with openness to change
Strong team player able to form supportive relationships across the firm
Willingness to broaden experience and continue developing skills

Nice To Haves

Familiarity with workflow tools, document management systems, or legal practice management platforms is helpful, but not required. Training will be provided.